Good morning. Can I get a po for 2j supply. This is Christian Nation. Truck 231
5/18 7:58 AM
Got 2J Supply. What's the job number?
5/18 7:59 AM
This will be truck stock
5/18 8:00 AM
Got it — truck stock. What's the job number?
5/18 8:00 AM
There is no job number. I getting stock for my truck
5/18 8:02 AM
Got it — truck stock. What's the job number?
5/18 8:03 AM
Can I get a po for Ferguson in the warehouse
5/27 8:08 AM
Got Ferguson. What's the job number?
5/27 8:09 AM
5/27 8:10 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
5/27 8:10 AM
5/27 8:27 AM
I have job 289218955 with Ferguson. Submit?
5/27 8:27 AM
Yes
5/27 8:27 AM
Done — your PO number is 52942. Send a photo of the receipt when you're done.
5/27 8:28 AM
[media]
5/27 8:39 AM
5/27 8:40 AM
289218955 can I get a po for haebegger
5/27 8:43 AM
Got job 289218955. Got it — still resolving that vendor; I'll follow up in a moment.
5/27 8:43 AM
Got Habegger. I have job 289218955 with Habegger. Submit?
5/27 8:43 AM
Yes
5/27 8:44 AM
Done — your PO number is 52948. Send a photo of the receipt when you're done.
5/27 8:44 AM
Cancel that one please
5/27 9:17 AM
5/27 9:17 AM
Po 52948
5/27 9:18 AM
PO 52948 cancelled in ServiceTitan.
5/27 9:18 AM
Can I open a new one with daikin with the same job number
5/27 9:18 AM
Got Daikin Comfort. What's the job number?
5/27 9:19 AM
5/27 9:19 AM
Got job 289218955 with Daikin Comfort. Submit?
5/27 9:20 AM
Yes
5/27 9:31 AM
Couldn't submit your PO: Purchase Order ID = 290057462 is not found
5/27 9:31 AM
That's the job number
5/27 9:32 AM
I have job 289218955 with Daikin Comfort. Submit?
5/27 9:33 AM
Yes
5/27 9:33 AM
Done — your PO number is 52952. Send a photo of the receipt when you're done.
5/27 9:33 AM
Can they just email the receipt over
5/27 9:38 AM
Yes — have them send a photo here. I can only process receipt photos sent in this chat after submission (PO 52952 is waiting on a receipt). The system pulls the total automatically from the photo. If they can’t produce one, tell me “I lost the receipt” and I’ll mark it lost.
5/27 9:39 AM
[media]
5/27 9:39 AM
5/27 9:39 AM
290544452 is the job number. Can I get a po for johnstone
5/29 2:29 PM
Got job 290544452 — got it. Still resolving that vendor; I'll follow up in a moment.
5/29 2:29 PM
Got Johnstone Supply. I have job 290544452 with Johnstone Supply. Submit?
5/29 2:29 PM
Yes
5/29 2:30 PM
Done — your PO number is 53275. Send a photo of the receipt when you're done.
5/29 2:30 PM
Quick reminder — please send the receipt photo for 53275 (Johnstone Supply).
5/29 3:00 PM
[media]
5/29 3:04 PM
5/29 3:04 PM
Job number is 291488823. Can I get a po for Ferguson
6/8 8:15 AM
Job number is 294339131
6/22 1:03 PM
Can I get a po for fresh air corp
6/22 1:03 PM
Got job 294339131. Got it. Still resolving that vendor — I'll follow up in a moment.
6/22 1:04 PM
I've got job 294339131 with Fresh Air. Submit?
6/22 1:04 PM
Yes
6/22 1:05 PM
Done — your PO number is 55632. Send a photo of the receipt when you're done.
6/22 1:05 PM
That vendor sends the receipt to our office
6/22 1:09 PM
That vendor sends the receipt to our office
6/22 1:09 PM
Got it — thanks. I’ll wait for the office to upload the receipt for PO 55632. Anything else?
6/22 1:10 PM
Quick reminder — please send the receipt photo for 55632 (Fresh Air).
6/22 1:40 PM
End-of-day reminder — 1 PO still needs a receipt:
• 55632 (Fresh Air)
6/22 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 55632 (Fresh Air)
6/23 5:00 PM
Job number 295649818. I need a po for Ferguson
6/25 9:47 AM
Got job 295649818. Got it. Still resolving that vendor — I'll follow up in a moment.
6/25 9:47 AM
I have job 295649818 with Ferguson. Submit?
6/25 9:47 AM
Yes
6/25 9:48 AM
Done — your PO number is 56025. Send a photo of the receipt when you're done.
6/25 9:48 AM
Quick reminder — please send the receipt photo for 56025 (Ferguson).
6/25 10:20 AM
Cancel
6/25 10:22 AM
6/25 10:22 AM
Start
6/25 10:22 AM
Got it — new PO. What's the job number?
6/25 10:22 AM
6/25 10:22 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
6/25 10:22 AM
6/25 10:23 AM
Hey Chris this is Donya, did you need PO 56025 cancelled?
You
·
6/25 10:24 AM
Yes please lol
6/25 10:24 AM
I gotcha sir lol one sec
You
·
6/25 10:26 AM
All good to go. Did you need anything else?
You
·
6/25 10:27 AM
I'm going to need a po for habegger please
6/25 10:31 AM
Job number 295649818
6/25 10:31 AM
Job number 295649818. I need a po for habegger
6/25 10:52 AM
one second
You
·
6/25 10:55 AM
one second
You
·
6/25 10:55 AM
PO 56041
You
·
6/25 10:55 AM
End-of-day reminder — 1 PO still needs a receipt:
• 56025 (Ferguson)
6/25 5:00 PM
I did not use that po
6/25 5:01 PM
Couldn't cancel the PO: PO #56025 is in Canceled state and can't be cancelled.
6/25 5:01 PM
Hey Christian this is Donya, Im going to cancel that po for you now
You
·
6/26 8:31 AM
Thank you!
6/26 8:35 AM
You're welcome — let me know if you need a PO.
6/26 8:35 AM
Can I get a po for truck stock
6/29 8:19 AM
Got it — new PO. What's the job number?
6/29 8:19 AM
291488823 for Ferguson
6/29 8:24 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
6/29 8:24 AM
Got Ferguson. What's the job number?
6/29 8:24 AM
6/29 8:24 AM
6/29 8:25 AM
Yes
6/29 8:25 AM
Done — your PO number is 56257. Send a photo of the receipt when you're done.
6/29 8:25 AM
[media]
6/29 8:27 AM
6/29 8:28 AM
Ferguson
6/29 8:31 AM
6/29 8:31 AM
[media]
6/29 9:04 AM
6/29 9:05 AM
Updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
6/29 9:05 AM
This receipt is for job number 291488823. Po is 54157
6/29 9:07 AM
I don't have a receipt photo to attach. Send the photo first.
6/29 9:07 AM
[media]
6/29 9:08 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
6/29 9:08 AM
[media]
6/29 9:38 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
6/29 9:39 AM
[media]
6/29 11:53 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
6/29 11:53 AM
Po is 54157
6/29 11:54 AM
6/29 11:54 AM
Can I get a po for job #296345379. Trane supply
7/1 12:05 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
7/1 12:06 PM
Got Trane Supply. What's the job number?
7/1 12:06 PM
7/1 12:07 PM
7/1 12:07 PM
Yes
7/1 12:12 PM
Done — your PO number is 56607. Send a photo of the receipt when you're done.
7/1 12:13 PM
[media]
7/1 12:25 PM
7/1 12:25 PM
Job number 296345379. I need a po for rsc
7/2 10:23 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
7/2 10:23 AM
Got Refrigeration Sales. What's the job number?
7/2 10:23 AM
7/2 10:24 AM
7/2 10:24 AM
Yes
7/2 10:24 AM
Done — your PO number is 56718. Send a photo of the receipt when you're done.
7/2 10:25 AM
[media]
7/2 10:56 AM
7/2 10:57 AM
296669597 need a po for rsc
7/2 1:49 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
7/2 1:49 PM
7/2 1:49 PM
7/2 1:49 PM
Got Refrigeration Sales. Got it. Still validating job 296669597 — I'll follow up in a moment.
7/2 1:50 PM
Yes
7/2 1:50 PM
Done — your PO number is 56771. Send a photo of the receipt when you're done.
7/2 1:50 PM
[media]
7/2 2:14 PM
7/2 2:15 PM
Need a po for job 296996949. Robertson heating supply
7/6 8:50 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
7/6 8:50 AM
That vendor isn't in our list. Please double-check the name.
7/6 8:51 AM
7/6 8:51 AM
Got job 296996949. Who's the vendor?
7/6 8:51 AM
Robertson
7/6 8:51 AM
That vendor isn't in our list. Please double-check the name.
7/6 8:52 AM
Other
7/6 8:53 AM
I have job 296996949 with Other. Submit?
7/6 8:54 AM
Yes
7/6 8:54 AM
Done — your PO number is 56938. Send a photo of the receipt when you're done.
7/6 8:54 AM
Quick reminder — please send the receipt photo for 56938 (Other).
7/6 9:20 AM
[media]
7/6 1:01 PM
7/6 1:01 PM
Hey Christian it looks like you made a purchase at RSC on 7/2 for $5.54 but I dont know the job # or PO # linked to it because the ref # was your name.
You
·
7/6 2:13 PM
Can you please send over the Job # or PO # when you get a chance?
You
·
7/6 2:13 PM
[media]
7/6 2:23 PM
7/6 2:24 PM
Thank you sir please make sure going forward if you cant get a PO thru the AI system just call me on the phone line and I will get it handled
You
·
7/6 2:37 PM
I apologize. I was going to get one for this through the AI before I went I picked up the part but they ended up sending another tech to get it😔. Won't happen again!
7/6 2:43 PM
No worries — thanks for the heads-up. If you need a PO later, just send the job number or the vendor and I’ll start it. Need anything else right now?
7/6 2:43 PM
Job number 296944794. I need a PO for Carr supply.
7/6 2:58 PM
Job number 296944794 wasn't found in ServiceTitan. Please double-check and try again.
7/6 2:58 PM
Got Carr Supply. What's the job number?
7/6 2:59 PM
7/6 2:59 PM
7/6 2:59 PM
Yes
7/6 2:59 PM
Done — your PO number is 57131. Send a photo of the receipt when you're done.
7/6 3:00 PM
[media]
7/6 3:15 PM
7/6 3:16 PM
Job number 296586330 need a po for Carr supply
7/7 11:08 AM
That job number wasn't found in ServiceTitan. Please double-check and try again.
7/7 11:09 AM
Got Carr Supply. What's the job number?
7/7 11:09 AM
7/7 11:25 AM
7/7 11:26 AM
Yes
7/7 11:26 AM
Done — your PO number is 57251. Send a photo of the receipt when you're done.
7/7 11:26 AM
[media]
7/7 11:31 AM
7/7 11:31 AM
Job 300543184 I need a po for carr supply
7/10 2:05 PM
Got job 300543184. Got it. Still resolving that vendor — I'll follow up in a moment.
7/10 2:06 PM
I have job 300543184 with Carr Supply. Submit?
7/10 2:06 PM
Yes
7/10 2:06 PM
Done — your PO number is 57741. Send a photo of the receipt when you're done.
7/10 2:07 PM
[media]
7/10 2:38 PM
7/10 2:39 PM
Job 300828326 I need a po for Ferguson
7/13 4:52 PM
Got job 300828326. Still resolving that vendor — I'll follow up in a moment.
7/13 4:53 PM
I have job 300828326 with Ferguson. Submit?
7/13 4:53 PM
Yes
7/13 4:53 PM
Done — your PO number is 57917. Send a photo of the receipt when you're done.
7/13 4:53 PM
End-of-day reminder — 1 PO still needs a receipt:
• 57917 (Ferguson)
7/13 5:00 PM
Quick reminder — please send the receipt photo for 57917 (Ferguson).
7/13 5:20 PM
Can I get a po for Carr supply. Job 300518349
7/23 9:52 AM
Got job 300518349. Got it. Still resolving that vendor — I'll follow up in a moment.
7/23 9:52 AM
I have job 300518349 with Carr Supply. Submit?
7/23 9:53 AM
Yes
7/23 9:53 AM
Done — your PO number is 59019. Send a photo of the receipt when you're done.
7/23 9:53 AM
[media]
7/23 10:06 AM
7/23 10:07 AM
Can I get a po for Ferguson. Truck stock
7/28 9:13 AM
Got Ferguson. What's the job number?
7/28 9:14 AM
Truck stock
7/28 9:14 AM
What's the job number?
7/28 9:14 AM
Nevermind
7/28 9:15 AM
Got it — discarding the PO. Text me anytime to start a new one.
7/28 9:15 AM
Po for carr supply. Job number 304593516
8/3 8:47 AM
Got job 304593516. Got it. Still resolving that vendor — I'll follow up in a moment.
8/3 8:47 AM
I've got job 304593516 with Carr Supply. Submit?
8/3 8:47 AM
Yes
8/3 8:48 AM
Done — your PO number is 59889. Send a photo of the receipt when you're done.
8/3 8:48 AM
Quick reminder — please send the receipt photo for 59889 (Carr Supply).
8/3 9:20 AM
[media]
8/3 9:21 AM
8/3 9:21 AM
[media]
8/3 12:23 PM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
8/3 12:23 PM
I returned a few things from the previous po. Here is the updated receipt
8/3 12:24 PM
8/3 12:24 PM
Yes
8/3 12:29 PM
Which PO are you confirming 'yes' for? Reply with the PO number or job number.
8/3 12:29 PM
8/3 12:30 PM
8/3 12:30 PM
Yes
8/3 12:31 PM
8/3 12:31 PM
Job 304970619 for Carr supply
8/4 1:46 PM
Got job 304970619. Still resolving that vendor — I’ll follow up in a moment.
8/4 1:47 PM
I've got job 304970619 with Carr Supply. Submit?
8/4 1:47 PM
Yes
8/4 1:47 PM
Done — your PO number is 60045. Send a photo of the receipt when you're done.
8/4 1:48 PM
[media]
8/4 1:54 PM
8/4 1:55 PM
Job 306368029 for Ferguson
8/6 12:35 PM
That job number wasn't found in ServiceTitan. Please double-check and try again.
8/6 12:35 PM
Got Ferguson. What's the job number?
8/6 12:36 PM
8/6 12:36 PM
8/6 12:37 PM
Yes
8/6 12:37 PM
Done — your PO number is 60259. Send a photo of the receipt when you're done.
8/6 12:37 PM
[media]
8/6 12:39 PM
8/6 12:40 PM
Job 306448311 for Ferguson
8/7 9:11 AM
Got job 306448311. Still resolving that vendor — I’ll follow up in a moment.
8/7 9:11 AM
I have job 306448311 with Ferguson. Submit?
8/7 9:11 AM
Yes
8/7 9:11 AM
Done — your PO number is 60333. Send a photo of the receipt when you're done.
8/7 9:12 AM
[media]
8/7 9:13 AM
8/7 9:15 AM
Job 293859426 for Ferguson
8/12 8:55 AM
Got job 293859426. Got it. Still resolving that vendor — I'll follow up in a moment.
8/12 8:56 AM
I have job 293859426 with Ferguson. Submit?
8/12 8:56 AM
Yes
8/12 8:56 AM
Done — your PO number is 60718. Send a photo of the receipt when you're done.
8/12 8:57 AM
[media]
8/12 9:03 AM
8/12 9:03 AM
Job 307955485 po for Carr supply
8/20 8:31 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
8/20 8:31 AM
Got Carr Supply. What's the job number?
8/20 8:32 AM
8/20 8:32 AM
8/20 8:32 AM
Yes
8/20 8:32 AM
Done — your PO number is 61455. Send a photo of the receipt when you're done.
8/20 8:32 AM
[media]
8/20 8:36 AM
8/20 8:36 AM
Job 309468838 need a po for habegger
8/21 11:51 AM
Got job 309468838. Still resolving that vendor — I'll follow up in a moment.
8/21 11:51 AM
I've got job 309468838 with Habegger. Submit?
8/21 11:51 AM
Yes
8/21 11:51 AM
Done — your PO number is 61647. Send a photo of the receipt when you're done.
8/21 11:52 AM
[media]
8/21 12:04 PM
8/21 12:05 PM
Job 310150260 need a po for Ferguson
8/31 8:27 AM
Got job 310150260. Got it. Still resolving that vendor — I'll follow up in a moment.
8/31 8:27 AM
I have job 310150260 with Ferguson. Submit?
8/31 8:27 AM
Yes
8/31 8:28 AM
Couldn't submit your PO: Purchase Order ID = 311970921 is not found
8/31 8:28 AM
Job 310150160 need a po for Ferguson
8/31 8:29 AM
Got job 310150260. Still validating job 310150160 — I'll follow up in a moment.
8/31 8:29 AM
I couldn't find job number 310150160 in ServiceTitan. Please double-check and try again.
8/31 8:34 AM
8/31 8:34 AM
8/31 8:34 AM
Yes
8/31 8:35 AM
Done — your PO number is 62388. Send a photo of the receipt when you're done.
8/31 8:35 AM
[media]
8/31 8:37 AM
Couldn't read that receipt. Please resend a clearer photo.
8/31 8:37 AM
[media]
8/31 8:38 AM
8/31 8:39 AM
Job 312009778 need a po for Ferguson
9/1 8:45 AM
We couldn't find that job number in ServiceTitan. Please double-check and try again.
9/1 8:45 AM
Got Ferguson. What's the job number?
9/1 8:45 AM
9/1 8:47 AM
9/1 8:47 AM
Yes
9/1 8:47 AM
Done — your PO number is 62488. Send a photo of the receipt when you're done.
9/1 8:48 AM
[media]
9/1 8:50 AM
9/1 8:50 AM
Job 312031033 for famous supply
9/1 12:50 PM
Got job 312031033. Still resolving that vendor — I'll follow up in a moment.
9/1 12:51 PM
I have job 312031033 with Famous Supply. Submit?
9/1 12:51 PM
Yes
9/1 12:51 PM
Done — your PO number is 62559. Send a photo of the receipt when you're done.
9/1 12:51 PM
[media]
9/1 12:57 PM
9/1 12:57 PM
Job 314360285 need a po for Ferguson
9/8 11:16 AM
Got job 314360285. Still resolving that vendor — I'll follow up in a moment.
9/8 11:16 AM
I've got job 314360285 with Ferguson. Submit?
9/8 11:16 AM
Yes
9/8 11:16 AM
Done — your PO number is 63044. Send a photo of the receipt when you're done.
9/8 11:17 AM
Quick reminder — please send the receipt photo for 63044 (Ferguson).
9/8 11:40 AM
[media]
9/8 11:54 AM
9/8 11:55 AM
Job 312966403 need a po for carr supply
9/8 12:42 PM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/8 12:42 PM
Got Carr Supply. What's the job number?
9/8 12:43 PM
9/8 12:44 PM
9/8 12:44 PM
Yes
9/8 12:45 PM
Done — your PO number is 63057. Send a photo of the receipt when you're done.
9/8 12:45 PM
[media]
9/8 12:53 PM
9/8 12:53 PM
Need to replace that last po. Got the wrong parts
9/8 2:55 PM
9/8 2:55 PM
1
9/8 2:56 PM
Couldn't cancel the PO: PO #63057 is in Received state and can't be cancelled.
9/8 2:57 PM
Replace it with this one please
9/8 2:57 PM
9/8 2:57 PM
Po 63057
9/8 2:58 PM
9/8 2:58 PM
No
9/8 3:00 PM
Okay — I won't replace the receipt on PO 63044. What should I do with this receipt?
9/8 3:00 PM
Replace the receipt from carr supply
9/8 3:01 PM
9/8 3:01 PM
No
9/8 3:01 PM
Okay — I won't replace it. What should I do with this receipt: attach it to a different PO, mark it lost, or keep it for now?
9/8 3:02 PM
312966403 replace it with the receipt that's on this job number
9/8 3:03 PM
9/8 3:03 PM
NO
9/8 3:04 PM
Okay — I won't replace it. What should I do with this receipt: attach it to a different PO, mark it lost, or keep it for now?
9/8 3:04 PM
9/8 3:07 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/8 3:08 PM
Got Carr Supply. What's the job number?
9/8 3:08 PM
9/8 3:09 PM
9/8 3:09 PM
NOOOO. CAN I GET A REAL PERSON TO HELP ME PLEASE
9/8 3:10 PM
Sorry — I can't transfer you directly to a person. I can escalate this and ask support to contact you. Want me to escalate? Reply 'yes' to escalate or tell me what you need.
9/8 3:10 PM
YES
9/8 3:10 PM
Got it — I'll escalate this and ask support to contact you. Anything you'd like me to include for them?
9/8 3:11 PM
No
9/8 3:11 PM
Okay — I won't submit. What should I do with job 312966403 and Carr Supply: change the job, change the vendor, abandon this PO, or submit later?
9/8 3:11 PM
Hey Christian this is Donya whats the issue?
You
·
9/8 3:51 PM
I need to replace the receipt for Carr supply.
9/8 3:53 PM
Po 63057. I took everything back and got different size stuff on the same po
9/8 3:54 PM
Go ahead and email me the correct invoice with PO # attached and I will adjust it for you
You
·
9/8 3:54 PM
You
·
9/8 3:54 PM
Thank you.
9/8 4:00 PM
You're welcome — glad I could help. Bye!
9/8 4:00 PM
I need a new po for carr supply job 312966403
9/8 4:01 PM
I have job 312966403 with Carr Supply. Submit?
9/8 4:02 PM
Yes
9/8 4:02 PM
Done — your PO number is 63089. Send a photo of the receipt when you're done.
9/8 4:02 PM
[media]
9/8 4:07 PM
9/8 4:07 PM
Job 316091571 need a po for carr supply
9/9 10:04 AM
Got job 316091571. Still resolving that vendor — I'll follow up in a moment.
9/9 10:04 AM
I have job 316091571 with Carr Supply. Submit?
9/9 10:04 AM
Yes
9/9 10:07 AM
Done — your PO number is 63190. Send a photo of the receipt when you're done.
9/9 10:07 AM
[media]
9/9 10:30 AM
I couldn't read the total on that receipt — I discarded it. Please send a clearer photo that shows the full total.
9/9 10:31 AM
[media]
9/9 10:32 AM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
9/9 10:32 AM
[media]
9/9 10:36 AM
I couldn't read the total on that receipt — I discarded it. Please send a clearer photo that shows the full total.
9/9 10:37 AM
[media]
9/9 10:38 AM
Couldn't read that receipt. Please resend a clearer photo.
9/9 10:39 AM
Quick reminder — please send the receipt photo for 63190 (Carr Supply).
9/9 10:40 AM
[media]
9/9 10:40 AM
9/9 10:41 AM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.
Last submitted PO
63190
Submitted 9/9 10:07 AM ET
Relay this number to the technician.