Install
5/20 8:46 AM
Do you want to start a PO for an install?
5/20 8:46 AM
[media]
5/20 8:48 AM
Got the photo β is this a receipt to attach to an existing PO? If so, which PO number or job is it for?
5/20 8:48 AM
[media]
6/2 9:02 AM
Can I have a PO for Home Depot?
6/2 9:02 AM
Got Home Depot. What's the job number?
6/2 9:03 AM
Just up is the job and the job number is right there
6/2 9:15 AM
Can you paste the job number here?
6/2 9:15 AM
6/2 9:18 AM
6/2 9:18 AM
That's the job number
6/2 9:22 AM
I have job 290879283 with Home Depot. Submit?
6/2 9:22 AM
Can you send me po to buy from home depot
6/2 9:22 AM
Done β your PO number is 53550. Send a photo of the receipt when you're done.
6/2 9:23 AM
Thanks π
6/2 9:24 AM
You're welcome β glad to help. Need anything else?
6/2 9:24 AM
No good for the day
6/2 9:24 AM
Alright β have a good one. Need anything else?
6/2 9:25 AM
I am waiting for approval
6/2 9:25 AM
I hear you β you're waiting on approval. Want me to check the status of your submitted POs from the last 7 days?
6/2 9:25 AM
May I know who are you?
6/2 9:26 AM
I'm Pora, your SMS assistant for creating and managing purchase orders. I can make POs, check recent submitted ones, attach or mark receipts, or cancel submitted POs. Need anything?
6/2 9:26 AM
[media]
6/2 9:27 AM
Ok
6/2 9:27 AM
Got it β I'll watch for that receipt. Need anything else?
6/2 9:27 AM
6/2 9:28 AM
Need money
6/2 9:28 AM
You mean a cash advance, reimbursement for a PO, or a new PO to buy parts?
6/2 9:28 AM
[media]
6/4 12:23 PM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
6/4 12:23 PM
Can I have po for Home Depot
6/4 12:23 PM
Got Home Depot. What's the job number?
6/4 12:24 PM
291161060
6/4 12:24 PM
Got job 291161060. I have job 291161060 with Home Depot. Submit?
6/4 12:24 PM
Can I have a PO?
6/20 8:38 AM
I have job 291161060 with Home Depot. Submit?
6/20 8:39 AM
For Home Depot
6/20 8:39 AM
I have job 291161060 with Home Depot. Submit?
6/20 8:39 AM
6/20 8:39 AM
Job 291161060 is marked Complete in ServiceTitan, so I can't create a new PO for it.
6/20 8:40 AM
Yes
6/20 8:40 AM
Okay β 293681989 looked invalid. What's the correct job number?
6/20 8:40 AM
6/20 8:41 AM
6/20 8:41 AM
Yes
6/20 8:41 AM
Done β your PO number is 55542. Send a photo of the receipt when you're done.
6/20 8:42 AM
Thanks
6/20 8:42 AM
You're welcome β glad to help. Need anything else?
6/20 8:42 AM
Quick reminder β please send the receipt photo for 55542 (Home Depot).
6/20 9:20 AM
Home Depot didn't have the canopy so I have to go another Home Depot next other day
6/20 9:20 AM
Got it β thanks for the heads-up. Keep waiting for the receipt for PO 55542 or mark it lost?
6/20 9:20 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 55542 (Home Depot)
6/20 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 55542 (Home Depot)
6/21 5:00 PM
Hello good
6/27 8:51 AM
Morning
6/27 8:51 AM
Morning β what do you need today?
6/27 8:51 AM
The PO 5542 I didn't use that at Home
6/27 8:51 AM
There's no submitted PO to cancel right now.
6/27 8:52 AM
I need the PO for today's job# 29 590-6020
6/27 8:52 AM
6/27 8:53 AM
Lowe's
6/27 8:53 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
6/27 8:53 AM
Got Lowe's. What's the job number?
6/27 8:53 AM
6/27 8:54 AM
6/27 8:54 AM
Yes
6/27 8:55 AM
Done β your PO number is 56219. Send a photo of the receipt when you're done.
6/27 8:55 AM
Can you approve
6/27 9:06 AM
6/27 9:06 AM
Transaction
6/27 9:06 AM
Do you mean the transaction/receipt for PO 56219?
6/27 9:06 AM
Yes
6/27 9:06 AM
Okay β what should I do with the receipt for PO 56219?
6/27 9:06 AM
Yes
6/27 9:06 AM
Which should I do: attach the receipt, replace the existing receipt, mark it lost, or cancel PO 56219?
6/27 9:07 AM
Ok I am here at checkout
6/27 9:08 AM
I don't have a receipt photo to attach. Send the photo first.
6/27 9:08 AM
Waiting for you approve
6/27 9:08 AM
Do you mean approve the transaction/receipt for PO 56219?
6/27 9:08 AM
How do I check this out here at Lowe's
6/27 9:11 AM
At Loweβs, pay as usual and ask for an itemized printed receipt with the store name and date. Take a clear photo and send it here and Iβll attach it to PO 56219. Want me to attach it when you send the photo?
6/27 9:12 AM
I am still waiting for someone to pay for the items
6/27 9:12 AM
Okay β got it. When someone pays, have them get an itemized printed receipt with the store name and date and text me a clear photo and Iβll attach it to PO 56219.
6/27 9:13 AM
Quick reminder β please send the receipt photo for 56219 (Lowe's).
6/27 9:20 AM
[media]
6/27 9:20 AM
[media]
6/27 9:21 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
6/27 9:21 AM
6/27 9:21 AM
Find yourself now
6/27 9:24 AM
I'm Pora, your SMS purchase-order assistant. Need help with a PO?
6/27 9:24 AM
No
6/27 9:25 AM
Okay β got it. Let me know if you need a PO.
6/27 9:25 AM
Hello
7/16 12:26 PM
Hey β what do you need? Start a new PO, look up recent POs, or cancel a PO?
7/16 12:26 PM
Can I have a po
7/16 12:26 PM
Got it β new PO. What's the job number?
7/16 12:26 PM
Job# 301143126
7/16 12:26 PM
Got job 301143126. Is Lowe's your vendor?
7/16 12:26 PM
7/16 12:26 PM
Yes
7/16 12:26 PM
Got it β Lowe's. I have job 301143126 with Lowe's. Submit?
7/16 12:27 PM
Carr supply
7/16 12:27 PM
Carr
7/16 12:27 PM
New po
7/16 12:27 PM
I found a few vendor matches β reply with the number:
1. Carr Supply
2. Carr Supply Dayton
Which one?
7/16 12:27 PM
I've got job 301143126 with Carr Supply. Submit?
7/16 12:27 PM
Got it β new PO. What's the job number?
7/16 12:27 PM
7/16 12:28 PM
That's not one of the options β reply with a number 1β2.
7/16 12:28 PM
1
7/16 12:28 PM
Got Carr Supply. What's the job number?
7/16 12:29 PM
Yes
7/16 12:29 PM
What's the job number?
7/16 12:29 PM
7/16 12:29 PM
7/16 12:30 PM
Yes
7/16 12:30 PM
Done β your PO number is 58370. Send a photo of the receipt when you're done.
7/16 12:30 PM
Thanks
7/16 12:31 PM
You're welcome β glad to help. Talk later!
7/16 12:31 PM
Quick reminder β please send the receipt photo for 58370 (Carr Supply).
7/16 1:00 PM
[media]
7/16 2:29 PM
7/16 2:30 PM
Hi good morning I would like to get po for todays job
7/25 10:04 AM
Got it β new PO. What's the job number?
7/25 10:04 AM
Yes
7/25 10:05 AM
Okay β what's the job number?
7/25 10:05 AM
Job # 304051687
7/25 10:05 AM
Got job 304051687. Is Carr Supply your vendor?
7/25 10:05 AM
No
7/25 10:06 AM
Okay β who's the vendor?
7/25 10:06 AM
Lowe's
7/25 10:06 AM
I have job 304051687 with Lowe's. Submit?
7/25 10:07 AM
Yes
7/25 10:07 AM
Couldn't submit your PO: Purchase Order ID = 304075312 is not found
7/25 10:08 AM
Yes, that's not right. Job number.
7/25 10:09 AM
Okay β what's the job number?
7/25 10:09 AM
Job # 304051687
7/25 10:13 AM
Hello are you still there?
7/25 10:15 AM
Yep β I'm here. Ready to submit the PO for job 304051687 with Lowe's, or do you need anything else?
7/25 10:15 AM
Yes
7/25 10:16 AM
Done β your PO number is 59223. Send a photo of the receipt when you're done.
7/25 10:16 AM
Submit
7/25 10:18 AM
I don't have a draft to submit. Do you want to create a new PO?
7/25 10:18 AM
Can you approve the transaction
7/25 10:21 AM
7/25 10:21 AM
Waiting for you respond
7/25 10:21 AM
7/25 10:21 AM
Yes ready to checkout
7/25 10:21 AM
7/25 10:22 AM
Yes
7/25 10:22 AM
Got it β send the receipt photo for PO 59223 when you're done.
7/25 10:22 AM
No not yet check out
7/25 10:25 AM
7/25 10:25 AM
Wait for you
7/25 10:26 AM
Pay
7/25 10:26 AM
7/25 10:26 AM
What is the phone number associated with this text
7/25 10:27 AM
I don't have access to the sender's phone number from here. Check the message details on your phone (tap the sender/header) or ask dispatch/the office for the number.
7/25 10:27 AM
Quick reminder β please send the receipt photo for 59223 (Lowe's).
7/25 10:40 AM
Ok
7/25 10:40 AM
Why
7/25 10:40 AM
It was a reminder to send the receipt photo for PO 59223 (Lowe's) so the office can process payment. The system captures the total from the photo automaticallyβsend it when you're done.
7/25 10:40 AM
Why
7/25 10:41 AM
?
7/25 10:41 AM
It was a reminder to send the receipt photo for PO 59223 (Lowe's) so the office can process payment β the system captures the total from the photo automatically. Send it when you're done.
7/25 10:41 AM
Why do I need a reminder?
7/25 10:42 AM
It's an automated nudge β PO 59223 (Lowe's) is still awaiting a receipt. The office needs the receipt photo so they can process payment; the system also pulls the total from the photo automatically. If you can't find it, say "I lost the receipt" and I'll mark it lost so reminders stop.
7/25 10:42 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 59223 (Lowe's)
7/25 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 59223 (Lowe's)
7/26 5:00 PM
I
7/27 12:45 PM
Hey β what can I help with? Need a new PO or to look up an existing one?
7/27 12:45 PM
This is receipt for PO 59223
7/27 12:46 PM
7/27 12:47 PM
Yes
7/27 12:48 PM
Got it β thanks. Anything else I can help with?
7/27 12:48 PM
No
7/27 12:49 PM
Alright β you're all set. Let me know if you need a PO.
7/27 12:49 PM
Hello
8/7 8:24 AM
Hey β do you need to start a new PO or look up an existing one?
8/7 8:24 AM
Need the new po
8/7 8:24 AM
Got it β new PO. What's the job number?
8/7 8:25 AM
8/7 8:25 AM
Got job 306447386. Is Lowe's your vendor?
8/7 8:26 AM
No
8/7 8:26 AM
Okay β who's the vendor for job 306447386?
8/7 8:26 AM
Ferguson supply
8/7 8:26 AM
I have job 306447386 with Ferguson. Submit?
8/7 8:27 AM
Submit yes
8/7 8:27 AM
Done β your PO number is 60326. Send a photo of the receipt when you're done.
8/7 8:27 AM
Quick reminder β please send the receipt photo for 60326 (Ferguson).
8/7 9:00 AM
We send receipt automatic to the office data center
8/7 9:01 AM
Got it β thanks. If the office will forward the receipt that's fine. Do you want me to mark PO 60326 (Ferguson) as lost?
8/7 9:01 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60326 (Ferguson)
8/7 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60326 (Ferguson)
8/8 5:00 PM
Already send to office
8/8 6:49 PM
You mean you already gave the receipt for PO 60326 to the office? Want me to mark it received?
8/8 6:49 PM
Yes
8/8 10:25 PM
Did you mean βyesβ to start a new PO?
8/8 10:26 PM
I send received to office for po 60326
8/8 10:27 PM
I don't have a receipt photo to attach. Send the photo first.
8/8 10:27 PM
I send to office automatic
8/8 10:28 PM
I don't have the photo. Do you want me to mark PO 60326 as lost?
8/8 10:28 PM
On
8/8 10:29 PM
Got it β marked PO 60326's receipt as lost. No more reminders for it.
8/8 10:29 PM
Mark po as done
8/8 10:29 PM
8/8 10:29 PM
Can I have po
8/12 8:22 AM
New
8/12 8:22 AM
Got it β new PO. What's the job number?
8/12 8:23 AM
306888913
8/12 8:23 AM
Job number 306888913 wasn't found in ServiceTitan. Please double-check and try again.
8/12 8:23 AM
Sorry
8/12 8:25 AM
No worries β job 306888913 wasn't found. What's the correct job number?
8/12 8:25 AM
The job number is 306953733
8/12 8:26 AM
Got job 306953733. Is Ferguson your vendor?
8/12 8:26 AM
Yes
8/12 8:26 AM
Got it β Ferguson. I have job 306953733 with Ferguson. Submit?
8/12 8:27 AM
Submit
8/12 8:27 AM
Done β your PO number is 60711. Send a photo of the receipt when you're done.
8/12 8:28 AM
Quick reminder β please send the receipt photo for 60711 (Ferguson).
8/12 9:00 AM
[media]
8/12 9:01 AM
8/12 9:01 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60711 (Ferguson)
8/12 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60711 (Ferguson)
8/13 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60711 (Ferguson)
8/14 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60711 (Ferguson)
8/15 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 60711 (Ferguson)
8/16 5:00 PM
[media]
8/17 7:23 AM
8/17 7:24 AM
Updated the receipt locally, but couldn't sync the total to ServiceTitan. Please contact the office.
8/17 7:24 AM
Can I have a new po
8/18 8:36 AM
Got it β new PO. What's the job number?
8/18 8:36 AM
8/18 8:37 AM
Got job 307591506. Is Ferguson your vendor?
8/18 8:37 AM
Yes
8/18 8:37 AM
Got it β job 307591506 with Ferguson. Submit?
8/18 8:37 AM
Submit
8/18 8:39 AM
Done β your PO number is 61212. Send a photo of the receipt when you're done.
8/18 8:39 AM
Quick reminder β please send the receipt photo for 61212 (Ferguson).
8/18 9:00 AM
Can I have po
8/18 2:47 PM
Got it β new PO. What's the job number?
8/18 2:47 PM
8/18 2:47 PM
Got job 307591506. Is Ferguson your vendor?
8/18 2:48 PM
No for home depot
8/18 2:48 PM
I have job 307591506 with Home Depot. Submit?
8/18 2:49 PM
Submit
8/18 2:49 PM
Done β your PO number is 61288. Send a photo of the receipt when you're done.
8/18 2:50 PM
Ok
8/18 2:53 PM
Got it β let me know if you need anything else.
8/18 2:53 PM
[media]
8/18 3:13 PM
8/18 3:13 PM
Receipt for Ferguson
8/18 3:13 PM
2
8/18 3:13 PM
Got it β send the receipt photo for PO 61212.
8/18 3:14 PM
I couldn't read that receipt. Please resend a clearer photo.
8/18 3:14 PM
Quick reminder β please send the receipt photo for 61288 (Home Depot).
8/18 3:20 PM
[media]
8/18 3:33 PM
That's for home depot
8/18 3:33 PM
8/18 3:34 PM
I don't have a receipt photo to attach. Send the photo first.
8/18 3:34 PM
Receipt
8/18 3:34 PM
Send the receipt photo and Iβll attach it to the right PO.
8/18 3:34 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 61288 (Home Depot)
8/18 5:00 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 61288 (Home Depot)
8/19 5:00 PM
Can I have
8/20 8:31 AM
Po
8/20 8:31 AM
Got it β new PO. What's the job number?
8/20 8:32 AM
8/20 8:33 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
8/20 8:33 AM
That's the point
8/20 8:34 AM
Okay β 307897543 wasn't found. What's the correct job number?
8/20 8:34 AM
That is the PO
8/20 8:34 AM
Okay β what's the correct job number?
8/20 8:34 AM
8/20 8:35 AM
Got job 307897543. Is Home Depot your vendor?
8/20 8:35 AM
[media]
8/20 8:35 AM
No it's Ferguson
8/20 8:35 AM
I have job 307897543 with Ferguson. Submit?
8/20 8:36 AM
Submit
8/20 8:38 AM
Done β your PO number is 61457. Send a photo of the receipt when you're done.
8/20 8:38 AM
Thanks
8/20 8:39 AM
You're welcome β let me know if you need anything else.
8/20 8:39 AM
[media]
8/20 8:45 AM
8/20 8:46 AM
Quick reminder β please send the receipt photo for 61457 (Ferguson).
8/20 9:00 AM
1
8/20 9:00 AM
8/20 9:01 AM
[media]
8/20 9:01 AM
8/20 9:02 AM
Updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
8/20 9:02 AM
Can I have new po
8/21 7:34 AM
Hello
8/21 7:35 AM
Can I have new po
8/21 7:38 AM
Can I have new po
8/21 7:40 AM
Heolllw
8/21 7:42 AM
Hello, I would like to get a new PO
8/21 7:43 AM
Hey Amber did you still need a PO?
You
Β·
8/21 9:06 AM
Hey Amber did you still need a PO?
You
Β·
8/21 9:06 AM
Hey Amber did you still need a PO?
You
Β·
8/21 9:06 AM
No
8/21 10:41 AM
Okay β let me know if you need a PO.
8/21 10:41 AM
Hello can I have po
8/25 7:28 AM
Got it β new PO. What's the job number?
8/25 7:28 AM
For Ferguson
8/25 7:28 AM
Got Ferguson. What's the job number?
8/25 7:28 AM
8/25 7:29 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
8/25 7:29 AM
8/25 7:42 AM
That's right
8/25 7:42 AM
8/25 7:42 AM
Submit
8/25 7:43 AM
Done β your PO number is 61861. Send a photo of the receipt when you're done.
8/25 7:43 AM
[media]
8/25 7:45 AM
Couldn't read that receipt. Please resend a clearer photo.
8/25 7:47 AM
[media]
8/25 8:00 AM
Couldn't read that receipt. Please resend a clearer photo.
8/25 8:01 AM
The printer is very low on ink that's why it prints like that
8/25 8:03 AM
Makes sense β thanks for explaining. Can you try resending a clearer photo of the receipt when you can? If you canβt get a better copy, say βI lost the receiptβ and Iβll mark it LOST for that PO.
8/25 8:03 AM
Quick reminder β please send the receipt photo for 61861 (Ferguson).
8/25 8:20 AM
Hey Amber this is Donya I will check on Ferguson Site for that receipt and update it on my end for you
You
Β·
8/25 3:21 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 61861 (Ferguson)
8/25 5:00 PM
Hi
8/26 8:21 AM
Hey β what do you need? Start a new PO or look up recent POs?
8/26 8:21 AM
Can I have po for Ferguson
8/26 8:21 AM
Yes
8/26 8:21 AM
Got Ferguson. What's the job number?
8/26 8:22 AM
Still confirming that vendor. What's the job number?
8/26 8:22 AM
309974505
8/26 8:22 AM
Job number 309974505 wasn't found in ServiceTitan. Please double-check and try again.
8/26 8:22 AM
Yes
8/26 8:22 AM
Okay β please re-send the job number.
8/26 8:22 AM
309513829
8/26 8:25 AM
Good morning Amber this is Donya whats the vendor?
You
Β·
8/26 8:25 AM
Ferguson
8/26 8:26 AM
one sec
You
Β·
8/26 8:26 AM
PO 62014
You
Β·
8/26 8:30 AM
[media]
8/26 8:47 AM
8/26 8:47 AM
3
8/26 8:47 AM
8/26 8:48 AM
Can I have a PO for a new job?
8/27 11:28 AM
Got it β new PO. What's the job number?
8/27 11:28 AM
309977648
8/27 11:29 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
8/27 11:29 AM
309977648
8/27 11:30 AM
Job 309977648 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/27 11:31 AM
This is This is the new job
8/27 11:32 AM
Okay β what's the job number for this new job?
8/27 11:32 AM
309977648
8/27 11:33 AM
Job 309977648 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/27 11:33 AM
Can you call me
8/27 11:33 AM
I can't make phone calls. I can help here over SMS β what do you need?
8/27 11:34 AM
Job 309977648 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/27 11:38 AM
8/27 11:43 AM
From Ferguson
8/27 11:43 AM
Got job 311654419. Is Ferguson your vendor?
8/27 11:43 AM
Couldn't look up that vendor right now. Please try again in a moment.
8/27 11:43 AM
Yes
8/27 11:43 AM
Try one more time and find that vendor
8/27 11:44 AM
Do you want me to retry finding Ferguson as the vendor?
8/27 11:44 AM
My plz
8/27 11:44 AM
Do you want me to retry finding Ferguson as the vendor?
8/27 11:44 AM
Ferguson Supply is my vendor
8/27 11:44 AM
Yes
8/27 11:45 AM
Ferguson Supply is my vendor is still being confirmed.
8/27 11:45 AM
I have job 311654419 with Ferguson. Submit?
8/27 11:45 AM
Submit
8/27 11:45 AM
Done β your PO number is 62142. Send a photo of the receipt when you're done.
8/27 11:45 AM
Quick reminder β please send the receipt photo for 62142 (Ferguson).
8/27 12:20 PM
End-of-day reminder β 1 PO still needs a receipt:
β’ 62142 (Ferguson)
8/27 5:00 PM
[media]
8/28 7:41 AM
8/28 7:41 AM
2
8/28 7:42 AM
Can I have a new PO?
8/28 7:42 AM
8/28 7:42 AM
Got job 311722884. Is Ferguson your vendor?
8/28 7:43 AM
8/28 7:43 AM
Yes
8/28 7:46 AM
Got it β Ferguson. I have job 311722884 with Ferguson. Submit?
8/28 7:46 AM
Submit
8/28 7:46 AM
Done β your PO number is 62204. Send a photo of the receipt when you're done.
8/28 7:47 AM
Quick reminder β please send the receipt photo for 62204 (Ferguson).
8/28 8:20 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 62204 (Ferguson)
8/28 5:00 PM
Can I have a PO for Home Depot?
8/29 10:34 AM
Got Home Depot. What's the job number?
8/29 10:34 AM
8/29 10:35 AM
8/29 10:35 AM
Submit
8/29 10:35 AM
Done β your PO number is 62346. Send a photo of the receipt when you're done.
8/29 10:36 AM
[media]
8/29 10:51 AM
8/29 10:51 AM
Quick reminder β please send the receipt photo for 62346 (Home Depot).
8/29 11:00 AM
2
8/29 11:00 AM
8/29 11:01 AM
[media]
9/1 9:47 AM
Can I have a new PO?
9/1 9:48 AM
Got it β new PO. What's the job number?
9/1 9:48 AM
9/1 9:48 AM
I updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
9/1 9:48 AM
9/1 9:49 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/1 9:49 AM
[media]
9/1 9:49 AM
Receipt saved for your draft (Job 312277498) β total $49.30. Submit when ready.
9/1 9:50 AM
I need a new PO for this job 312277498
9/1 9:51 AM
Got job 312277498. Is Home Depot your vendor?
9/1 9:51 AM
No Lennox parts
9/1 9:52 AM
I have job 312277498 with Lennox. Submit?
9/1 9:52 AM
Let's change the supplier
9/1 9:58 AM
po 62511
You
Β·
9/1 9:58 AM
To Johnston supply
9/1 9:58 AM
Can you please change the supplier?
9/1 9:59 AM
Which supplier should I change it to?
9/1 10:00 AM
To Johnston supply
9/1 10:00 AM
For po62511
9/1 10:00 AM
Got Johnston Supply. What's the job number?
9/1 10:01 AM
What do you want me to do for PO 62511?
9/1 10:01 AM
9/1 10:01 AM
9/1 10:02 AM
po 62515
You
Β·
9/1 10:04 AM
Ok
9/1 10:05 AM
Okay β what do you need? New PO, cancel a PO, or attach/update a receipt?
9/1 10:05 AM
[media]
9/1 10:28 AM
9/1 10:29 AM
I need a new PO for Ferguson supplies
9/2 10:32 AM
9/2 10:32 AM
9/2 10:32 AM
Got Ferguson. Got it. Still validating job 312960175 β I'll follow up in a moment.
9/2 10:32 AM
Submit
9/2 10:45 AM
Done β your PO number is 62642. Send a photo of the receipt when you're done.
9/2 10:45 AM
[media]
9/2 10:48 AM
9/2 10:50 AM
Can I have a PO for the job today?
9/3 8:27 AM
Got it β new PO. What's the job number?
9/3 8:28 AM
9/3 8:28 AM
Ferguson supplies
9/3 8:28 AM
Got job 312768430. Is Ferguson your vendor?
9/3 8:28 AM
Got it β Ferguson. Submit?
9/3 8:28 AM
Submit
9/3 8:29 AM
Done β your PO number is 62740. Send a photo of the receipt when you're done.
9/3 8:29 AM
[media]
9/3 8:37 AM
9/3 8:37 AM
I need a PO for Ferguson supplies
9/4 8:36 AM
312942781
9/4 8:37 AM
Got Ferguson. What's the job number?
9/4 8:37 AM
I couldn't find job number 312942781 in ServiceTitan. Please double-check and try again.
9/4 8:37 AM
312942781
9/4 8:37 AM
Job number 312942781 wasn't found in ServiceTitan. Please double-check and try again.
9/4 8:37 AM
313559229
9/4 8:40 AM
Job number 313559229 wasn't found in ServiceTitan. Please double-check and try again.
9/4 8:40 AM
PO 62892
You
Β·
9/4 8:42 AM
Sorry could you please change that job number?
9/4 9:09 AM
Got it β send the correct job number (just the digits) and Iβll update it.
9/4 9:09 AM
9/4 9:09 AM
9/4 9:09 AM
Can I use a PO?
9/4 9:09 AM
Submit
9/4 9:09 AM
Done β your PO number is 62900. Send a photo of the receipt when you're done.
9/4 9:09 AM
[media]
9/4 9:16 AM
9/4 9:16 AM
Quick reminder β please send the receipt photo for 62892 (Ferguson).
9/4 9:20 AM
Quick reminder β please send the receipt photo for 62900 (Ferguson).
9/4 9:40 AM
9/4 5:00 PM
Under pure for today's job
9/5 8:50 AM
Po for
9/5 8:50 AM
Got it β new PO. What's the job number?
9/5 8:50 AM
Today's Job
9/5 8:50 AM
Which job number do you mean for today's job? Please send the job number.
9/5 8:50 AM
9/5 8:51 AM
Got job 313633804. Is Ferguson your vendor?
9/5 8:51 AM
Yes
9/5 8:51 AM
Got it β Ferguson. I have job 313633804 with Ferguson. Submit?
9/5 8:52 AM
Submit
9/5 8:52 AM
Done β your PO number is 62969. Send a photo of the receipt when you're done.
9/5 8:52 AM
Quick reminder β please send the receipt photo for 62969 (Ferguson).
9/5 9:20 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 62969 (Ferguson)
9/5 5:00 PM
Can I have a PO for today?
9/10 8:33 AM
Got it β new PO. What's the job number?
9/10 8:33 AM
Ferguson Supply
9/10 8:34 AM
9/10 8:34 AM
Got Ferguson. What's the job number?
9/10 8:34 AM
9/10 8:34 AM
Submit
9/10 8:37 AM
Done β your PO number is 63363. Send a photo of the receipt when you're done.
9/10 8:37 AM
[media]
9/10 8:48 AM
9/10 8:48 AM
Quick reminder β please send the receipt photo for 63363 (Ferguson).
9/10 9:00 AM
End-of-day reminder β 1 PO still needs a receipt:
β’ 63363 (Ferguson)
9/10 5:00 PM
[media]
9/10 5:00 PM
9/10 5:01 PM
4
9/10 5:02 PM
9/10 5:02 PM
Updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
9/10 5:02 PM
Ok
9/10 5:03 PM
Got it β anything else I can help with?
9/10 5:03 PM
Can I have a PO for today?
9/11 7:48 AM
Got it β new PO. What's the job number?
9/11 7:48 AM
9/11 7:48 AM
Supplies is Ferguson
9/11 7:48 AM
9/11 7:48 AM
po 63476
You
Β·
9/11 7:49 AM
[media]
9/11 8:09 AM
Receipt received. Multiple POs found β which one is this for?
1. Job 313599229 β Ferguson (submitted 7 days ago)
2. Job 313633804 β Ferguson (submitted 6 days ago)
3. Job 314112675 β Ferguson (submitted 7 days ago)
4. Job 317988052 β Ferguson (submitted 20 minutes ago)
5. Job unknown β Ferguson (draft)
9/11 8:09 AM
Quick reminder β please send the receipt photo for 63476 (Ferguson).
9/11 8:20 AM
Take over to message this technician β the AI is currently handling this conversation.
Purchase Order
draft
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
suggested
Needs a valid job number and vendor first.
Last submitted PO
63476
Submitted 9/11 7:49 AM ET
Relay this number to the technician.
Awaiting amount Β· $0.00