9/2 7:59 AM
Who's the vendor for job 309401993?
9/2 7:59 AM
Ferguson
9/2 8:00 AM
I've got job 309401993 with Ferguson. Submit?
9/2 8:00 AM
Yes
9/2 8:01 AM
Done — your PO number is 62612. Send a photo of the receipt when you're done.
9/2 8:01 AM
Quick reminder — please send the receipt photo for 62612 (Ferguson).
9/2 8:40 AM
[media]
9/2 8:42 AM
9/2 8:43 AM
[media]
9/2 9:34 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
9/2 9:34 AM
9/3 8:57 AM
Got job 309401993. Is Ferguson your vendor?
9/3 8:57 AM
Lowe's
9/3 8:57 AM
I have job 309401993 with Lowe's. Submit?
9/3 8:57 AM
Yes
9/3 8:58 AM
Done — your PO number is 62746. Send a photo of the receipt when you're done.
9/3 8:58 AM
[media]
9/3 9:03 AM
9/3 9:03 AM
9/3 9:05 AM
I got job 309401993. Is Lowe's your vendor?
9/3 9:05 AM
Ferguson
9/3 9:05 AM
I have job 309401993 with Ferguson. Submit?
9/3 9:06 AM
Yes
9/3 9:30 AM
Done — your PO number is 62751. Send a photo of the receipt when you're done.
9/3 9:30 AM
[media]
9/3 9:32 AM
9/3 9:32 AM
9/3 9:35 AM
Got job 309401993. Is Ferguson your vendor?
9/3 9:35 AM
Yes
9/3 9:52 AM
Got it — Ferguson. I have job 309401993 with Ferguson. Submit?
9/3 9:53 AM
It for worly
9/3 9:53 AM
I've got job 309401993 with Worly Plumbing Supply. Submit?
9/3 9:53 AM
Yes
9/3 9:54 AM
Done — your PO number is 62767. Send a photo of the receipt when you're done.
9/3 9:54 AM
[media]
9/3 9:58 AM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
9/3 9:59 AM
[media]
9/3 9:59 AM
9/3 10:00 AM
9/4 8:44 AM
Got job 313579077. Is Worly Plumbing Supply your vendor?
9/4 8:44 AM
Ferguson
9/4 8:45 AM
Got job 313579077 with Ferguson. Submit?
9/4 8:45 AM
Yes
9/4 8:46 AM
Couldn't submit your PO: Purchase Order ID = 314114122 is not found
9/4 8:47 AM
9/4 8:58 AM
Ferguson
9/4 9:00 AM
Submit
9/4 9:01 AM
Done — your PO number is 62898. Send a photo of the receipt when you're done.
9/4 9:02 AM
[media]
9/4 9:19 AM
9/4 9:20 AM
312960039 Ferguson
9/9 7:45 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/9 7:45 AM
Got Ferguson. What's the job number?
9/9 7:45 AM
PO 63136
You
·
9/9 7:48 AM
[media]
9/9 8:09 AM
9/9 8:09 AM
Job# 312960039 20 mins ago
9/9 8:10 AM
9/9 8:10 AM
1
9/9 8:16 AM
Receipt saved for your draft (Job 312960039) — total $77.64. Submit when ready.
9/9 8:17 AM
Quick reminder — please send the receipt photo for 63136 (Ferguson).
9/9 8:20 AM
312960039 po Ferguson
9/9 11:08 AM
9/9 11:08 AM
Yes
9/9 11:09 AM
Done — your PO number is 63215. Send a photo of the receipt when you're done.
9/9 11:09 AM
[media]
9/9 11:17 AM
9/9 11:18 AM
Job # 314232781
9/10 7:42 AM
Got job 314232781. Is Ferguson your vendor?
9/10 7:42 AM
Yes
9/10 7:43 AM
Got it — Ferguson. I have job 314232781 with Ferguson. Submit?
9/10 7:43 AM
Yes
9/10 7:44 AM
Done — your PO number is 63354. Send a photo of the receipt when you're done.
9/10 7:44 AM
Quick reminder — please send the receipt photo for 63354 (Ferguson).
9/10 8:20 AM
[media]
9/10 8:23 AM
9/10 8:23 AM
Po Home Depot
9/10 11:08 AM
9/10 11:09 AM
Got Home Depot. What's the job number?
9/10 11:09 AM
I couldn't find the job number in ServiceTitan. Please double-check and try again.
9/10 11:09 AM
9/10 11:10 AM
9/10 11:10 AM
Yes
9/10 11:10 AM
Done — your PO number is 63420. Send a photo of the receipt when you're done.
9/10 11:11 AM
[media]
9/10 11:12 AM
9/10 11:13 AM
Job # 312070493
9/11 9:11 AM
Ferguson
9/11 9:11 AM
Got job 312070493. Is Home Depot your vendor?
9/11 9:12 AM
Ferguson
9/11 9:12 AM
I've got job 312070493 with Ferguson. Submit?
9/11 9:12 AM
Yes
9/11 9:12 AM
Done — your PO number is 63499. Send a photo of the receipt when you're done.
9/11 9:13 AM
Quick reminder — please send the receipt photo for 63499 (Ferguson).
9/11 9:40 AM
End-of-day reminder — 1 PO still needs a receipt:
• 63499 (Ferguson)
9/11 5:00 PM
[media]
9/11 5:06 PM
I couldn't read that receipt. Please resend a clearer photo.
9/11 5:08 PM
[media]
9/11 5:09 PM
I couldn't read that receipt. Could you resend a clearer photo?
9/11 5:11 PM
Job #316096924
Ferguson
9/14 8:07 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/14 8:08 AM
Got Ferguson. What's the job number?
9/14 8:08 AM
9/14 8:09 AM
9/14 8:09 AM
PO 63672
You
·
9/14 8:11 AM
Quick reminder — please send the receipt photo for 63672 (Ferguson).
9/14 8:40 AM
[media]
9/14 8:50 AM
9/14 8:51 AM
9/14 8:52 AM
9/14 8:53 AM
I updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
9/14 8:53 AM
[media]
9/14 8:53 AM
I couldn't read that receipt. Please resend a clearer photo.
9/14 8:54 AM
316096924 job number
Need po for Lowe's
9/14 1:17 PM
Got job 316096924. Got it. Still resolving that vendor — I'll follow up in a moment.
9/14 1:18 PM
I've got job 316096924 with Lowe's — submit?
9/14 1:18 PM
Yes
9/14 1:18 PM
Done — your PO number is 63718. Send a photo of the receipt when you're done.
9/14 1:19 PM
Didn't use po had to do card sell over phone
9/14 1:29 PM
Which PO should I cancel?
1. PO 63718 — Job 316096924 with Lowe's (11 minutes ago)
2. PO 63672 — Job 316096924 with Ferguson (about 5 hours ago)
3. PO 63499 — Job 312070493 with Ferguson (3 days ago)
4. PO 63420 — Job 314232781 with Home Depot (4 days ago)
5. PO 63354 — Job 314232781 with Ferguson (4 days ago)
9/14 1:29 PM
[media]
9/14 1:30 PM
Got the photo — is this a receipt you want to attach to a PO? Reply yes to attach, or reply the PO number / list number to cancel instead.
9/14 1:30 PM
Quick reminder — please send the receipt photo for 63718 (Lowe's).
9/14 1:40 PM
9/14 5:00 PM
Job#63718
9/15 7:23 AM
[media]
9/15 7:23 AM
Job number 63718 wasn't found in ServiceTitan. Please double-check and try again.
9/15 7:23 AM
9/15 7:23 AM
Job#63672
9/15 7:24 AM
Job number 63718 wasn't found in ServiceTitan. Please double-check and try again.
9/15 7:24 AM
9/15 7:26 AM
Job number 63672 wasn't found in ServiceTitan. Please double-check and try again.
9/15 7:26 AM
[media]
9/15 7:28 AM
9/15 7:28 AM
316096924 all 3
9/15 7:32 AM
Receipt saved for your draft (Job 316096924). Total $42.43. Submit when ready.
9/15 7:33 AM
That job # goes to
Po63672
Po63718
9/15 7:36 AM
I have job 316096924 listed but it wasn't found — what's the correct job number?
9/15 7:36 AM
316096924 job #
Need po Ferguson
9/15 11:10 AM
Got job 316096924. Got it. Still resolving that vendor — I'll follow up in a moment.
9/15 11:10 AM
Got job 316096924 with Ferguson. Submit?
9/15 11:10 AM
Yes
9/15 11:11 AM
Done — your PO number is 63792. Send a photo of the receipt when you're done.
9/15 11:11 AM
[media]
9/15 11:15 AM
9/15 11:15 AM
It's the same job #
9/15 11:16 AM
9/15 11:17 AM
2
9/15 11:17 AM
9/15 11:18 AM
Updated the receipt locally, but couldn't sync the total to ServiceTitan. Please contact the office.
9/15 11:18 AM
Then use 1
9/15 11:20 AM
Got it — send the new receipt photo for PO 63792.
9/15 11:20 AM
[media]
9/15 11:40 AM
9/15 11:41 AM
Yes
9/15 11:41 AM
Got it — what do you need? Start a new PO, cancel a PO, or attach/replace a receipt?
9/15 11:42 AM
No
9/15 11:43 AM
Got it — let me know if you need anything.
9/15 11:43 AM
Po for Home Depot
9/15 2:55 PM
Got Home Depot. What's the job number?
9/15 2:55 PM
Job #316096924
9/15 2:56 PM
9/15 2:56 PM
Yes
9/15 2:57 PM
Done — your PO number is 63830. Send a photo of the receipt when you're done.
9/15 2:57 PM
[media]
9/15 2:59 PM
9/15 2:59 PM
Quick reminder — please send the receipt photo for 63830 (Home Depot).
9/15 3:20 PM
End-of-day reminder — 1 PO still needs a receipt:
• 63830 (Home Depot)
9/15 5:00 PM
Can you not see the receipt?it's the last pic
9/15 6:44 PM
9/15 6:45 PM
Job# 318334284
Need po for Ferguson
9/16 7:55 AM
Got job 318334284. Got it. Still resolving that vendor — I'll follow up in a moment.
9/16 7:55 AM
I've got job 318334284 with Ferguson. Submit?
9/16 7:56 AM
Yes
9/16 7:56 AM
Done — your PO number is 63853. Send a photo of the receipt when you're done.
9/16 7:56 AM
Quick reminder — please send the receipt photo for 63853 (Ferguson).
9/16 8:20 AM
[media]
9/16 8:27 AM
9/16 8:27 AM
9/16 8:30 AM
9/16 8:31 AM
318360478 job#
9/16 8:32 AM
Got job 318360478. Is Ferguson your vendor?
9/16 8:32 AM
9/16 8:34 AM
9/16 8:34 AM
Ferguson
9/16 8:35 AM
Got it — Ferguson. What's the job number?
9/16 8:36 AM
318360478 need po for Home Depot
9/16 8:36 AM
Got job 318334284. Still resolving that vendor — I'll follow up in a moment.
9/16 8:36 AM
I have job 318360478 with Home Depot. Submit?
9/16 8:37 AM
Yes sumit
9/16 8:37 AM
Done — your PO number is 63861. Send a photo of the receipt when you're done.
9/16 8:37 AM
Quick reminder — please send the receipt photo for 63861 (Home Depot).
9/16 9:00 AM
[media]
9/16 9:14 AM
9/16 9:14 AM
9/16 9:16 AM
9/16 9:17 AM
End-of-day reminder — 1 PO still needs a receipt:
• 63853 (Ferguson)
9/16 5:00 PM
Job#318360478 need po Ferguson
9/17 8:11 AM
Got job 318360478. Got it — still resolving that vendor. I'll follow up in a moment.
9/17 8:11 AM
I have job 318360478 with Ferguson. Submit?
9/17 8:11 AM
PO 63985
You
·
9/17 8:29 AM
[media]
9/17 8:42 AM
9/17 8:42 AM
Quick reminder — please send the receipt photo for 63985 (Ferguson).
9/17 9:00 AM
Yes
9/17 9:07 AM
Which PO is this for? Reply with the number (1-4), the PO number, job number, or vendor name.
9/17 9:07 AM
Po?
9/17 9:07 AM
Which PO is this for? Reply 1-4, the PO number, job number, or vendor name.
9/17 9:07 AM
4
9/17 9:52 AM
9/17 9:52 AM
Job#319293103 po Home Depot
9/17 3:33 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/17 3:33 PM
Got Home Depot. What's the job number?
9/17 3:33 PM
9/17 3:34 PM
9/17 3:35 PM
Yes
9/17 3:35 PM
Done — your PO number is 64041. Send a photo of the receipt when you're done.
9/17 3:35 PM
Change vender to Ferguson
9/17 3:52 PM
Got Ferguson. What's the job number?
9/17 3:52 PM
Quick reminder — please send the receipt photo for 64041 (Home Depot).
9/17 4:00 PM
9/17 4:00 PM
9/17 4:00 PM
Yes
9/17 4:01 PM
Done — your PO number is 64049. Send a photo of the receipt when you're done.
9/17 4:01 PM
[media]
9/17 4:26 PM
Receipt received. Multiple POs found — which one is this for?
1. Job 316096924 — Ferguson (submitted 3 days ago)
2. Job 319293103 — Home Depot (submitted about 1 hour ago)
3. Job 319293103 — Ferguson (submitted 25 minutes ago)
4. Job 318334284 — Ferguson (submitted 1 day ago)
5. Job 316096924 — Home Depot (submitted 2 days ago)
9/17 4:26 PM
Quick reminder — please send the receipt photo for 64049 (Ferguson).
9/17 4:40 PM
9/17 5:00 PM
Job#318778212 need po Ferguson
9/21 8:30 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/21 8:30 AM
Got Ferguson. What's the job number?
9/21 8:30 AM
Keep looking it's there
9/21 8:36 AM
I couldn't find job 318778212. Can you re-send the job number?
9/21 8:36 AM
9/21 8:37 AM
9/21 8:37 AM
Yes
9/21 8:38 AM
Done — your PO number is 64200. Send a photo of the receipt when you're done.
9/21 8:38 AM
Quick reminder — please send the receipt photo for 64200 (Ferguson).
9/21 9:00 AM
[media]
9/21 9:19 AM
Receipt received. Multiple POs found — which one is this for?
1. Job 319293103 — Home Depot (submitted 4 days ago)
2. Job 319293103 — Ferguson (submitted 4 days ago)
3. Job 318334284 — Ferguson (submitted 5 days ago)
4. Job 316096924 — Home Depot (submitted 6 days ago)
5. Job 318778212 — Ferguson (submitted 41 minutes ago)
9/21 9:20 AM
9/21 9:21 AM
9/21 9:22 AM
Good afternoon Josh, this is Donya. I was looking thru open pos and noticed you had an Open Home Depot PO (64041) from 9/17 that you haven't sent a receipt for..Was this ever used? If so I really need the receipt asap please
You
·
9/21 11:25 AM
Give me a few mins I have multiple water lines open
9/21 11:27 AM
ok please dont forget
You
·
9/21 11:27 AM
We didn't use it at Home Depot. We used it at Ferguson.
9/21 3:18 PM
Got Ferguson. What's the job number?
9/21 3:18 PM
[media]
9/21 3:18 PM
Got the photo — what's the job number?
9/21 3:19 PM
9/21 7:00 PM
Job 319293103 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/21 7:00 PM
Donya wanted that job number for po 64041
9/21 7:05 PM
9/21 7:05 PM
It's for Ferguson was not used at Home Depot
9/21 7:08 PM
Got Ferguson. What's the job number?
9/21 7:08 PM
9/21 7:09 PM
Job 319293103 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/21 7:09 PM
It's for 9/17/26
9/21 7:10 PM
Got it — what's the job number?
9/21 7:10 PM
Job # is 318823946
Need po for worly
9/22 10:32 AM
Job 319293103 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/22 10:32 AM
Got Worly Plumbing Supply. Still validating job 318823946 — I'll follow up in a moment.
9/22 10:32 AM
9/22 10:36 AM
Yes
9/22 10:42 AM
Done — your PO number is 64362. Send a photo of the receipt when you're done.
9/22 10:42 AM
Quick reminder — please send the receipt photo for 64362 (Worly Plumbing Supply).
9/22 11:20 AM
Disregard po not using it
9/22 11:25 AM
Which PO should I cancel?
1. PO 64362 — Job 318823946 with Worly Plumbing Supply (42 minutes ago)
2. PO 64200 — Job 318778212 with Ferguson (1 day ago)
3. PO 64049 — Job 319293103 with Ferguson (5 days ago)
4. PO 64041 — Job 319293103 with Home Depot (5 days ago)
5. PO 63985 — Job 318360478 with Ferguson (5 days ago)
9/22 11:25 AM
Number 1
9/22 11:26 AM
PO 64362 cancelled in ServiceTitan.
9/22 11:26 AM
Job # 318823946 need po for pipe and valves vender
9/23 9:36 AM
Got job 318823946. Is Ferguson your vendor?
9/23 9:36 AM
Pipe and valve
9/23 9:36 AM
That vendor isn't in our list. Please double-check the name.
9/23 9:37 AM
It's the vender give me a po#
9/23 9:37 AM
Good morning Josh this is Donya did you need this PO made?
You
·
9/23 9:38 AM
Yes
9/23 9:38 AM
PO 64475
You
·
9/23 9:39 AM
[media]
9/23 9:55 AM
9/23 9:55 AM
9/23 9:59 AM
9/23 9:59 AM
Quick reminder — please send the receipt photo for 64475 (Other).
9/23 10:00 AM
Need po for carr
Job #is 318823946
9/23 10:00 AM
I found a few vendor matches — reply with the number:
1. Carr Supply
2. Carr Supply Dayton
Which one?
9/23 10:00 AM
1
9/23 10:01 AM
I have job 318823946 with Carr Supply. Submit?
9/23 10:01 AM
Yes
9/23 10:01 AM
Done — your PO number is 64479. Send a photo of the receipt when you're done.
9/23 10:02 AM
[media]
9/23 10:17 AM
9/23 10:17 AM
9/23 10:21 AM
9/23 10:21 AM
End-of-day reminder — 1 PO still needs a receipt:
• 64475 (Other)
9/23 5:00 PM
[media]
9/23 7:34 PM
9/23 7:35 PM
9/23 7:35 PM
9/23 7:36 PM
Updated the receipt locally but couldn't sync the total to ServiceTitan. Please contact the office.
9/23 7:36 PM
Total is 403.60
9/23 7:37 PM
Got it — I see $403.60. I can’t enter totals manually; ServiceTitan pulls the amount from the receipt after submission. Since the total didn’t sync earlier, please contact the office so they can fix it.
9/23 7:37 PM
Job# is
318823936 need po for Ferguson water works
9/24 11:10 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/24 11:10 AM
Got Ferguson Waterworks. What's the job number?
9/24 11:10 AM
Job number is 318823946
9/24 11:11 AM
9/24 11:12 AM
Yes
9/24 11:12 AM
Done — your PO number is 64634. Send a photo of the receipt when you're done.
9/24 11:14 AM
Quick reminder — please send the receipt photo for 64634 (Ferguson Waterworks).
9/24 11:40 AM
Not there yet
9/24 11:41 AM
Got it — no rush. Send the receipt for 64634 when you have it.
9/24 11:41 AM
[media]
9/24 12:55 PM
9/24 12:55 PM
9/24 2:14 PM
I couldn't read the total on that receipt, so I discarded it. Please send a clearer photo that shows the full total.
9/24 2:15 PM
Job# is 320224033
Need po Ferguson
9/24 2:16 PM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/24 2:16 PM
Got Ferguson. What's the job number?
9/24 2:16 PM
[media]
9/24 2:19 PM
9/24 2:20 PM
9/24 2:20 PM
I couldn't read the total on that receipt, so I discarded it. Please send a clearer photo that shows the full total.
9/24 2:20 PM
9/24 2:20 PM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
9/24 2:21 PM
It's on there
9/24 2:21 PM
I still can't read the total on that receipt. Can you send a clearer photo that shows the full total?
9/24 2:21 PM
[media]
9/24 2:23 PM
9/24 2:24 PM
End-of-day reminder — 1 PO still needs a receipt:
• 64634 (Ferguson Waterworks)
9/24 5:00 PM
3rd time I took pic of the receipt
9/24 5:05 PM
Sorry — is that receipt for PO 64634 (Ferguson Waterworks)? If so, send the photo again.
9/24 5:05 PM
Yes that's the receipt for Ferguson waterworks
9/24 5:07 PM
Receipt received. Multiple POs found — which one is this for?
1. Job 318823946 — Ferguson Waterworks (submitted about 6 hours ago)
2. Job 320224033 — Ferguson (draft)
9/24 5:08 PM
Job #is 320443109
Need po Ferguson
9/28 7:52 AM
9/28 7:52 AM
Yes
9/28 7:53 AM
Done — your PO number is 64825. Send a photo of the receipt when you're done.
9/28 7:53 AM
[media]
9/28 8:04 AM
9/28 8:04 AM
9/28 8:07 AM
9/28 8:08 AM
Yes
9/28 8:08 AM
Got it — anything else I can help with?
9/28 8:08 AM
No
9/28 8:11 AM
Alright — let me know if you need anything else.
9/28 8:11 AM
Job# 318733337
Need po Ferguson
9/28 8:34 AM
Job 318733337 is marked Complete in ServiceTitan, so I can't create a new PO for it.
9/28 8:34 AM
Got Ferguson. What's the job number?
9/28 8:34 AM
That s the job I'm going to.i need a po#for material
9/28 8:36 AM
318733337 is marked Complete, so I can't create a PO for it. What's the job number for the material PO?
9/28 8:36 AM
Good morning Josh this is donya, did you still need this PO made?
You
·
9/28 9:18 AM
318733337 yes need po for Ferguson
9/29 8:21 AM
Job 318733337 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/29 8:22 AM
Sorry job # is 320659419
9/29 8:24 AM
9/29 8:24 AM
Yes
9/29 8:25 AM
Done — your PO number is 64966. Send a photo of the receipt when you're done.
9/29 8:25 AM
Quick reminder — please send the receipt photo for 64966 (Ferguson).
9/29 9:00 AM
[media]
9/29 9:54 AM
9/29 9:54 AM
9/29 9:55 AM
9/29 9:56 AM
Ok
9/29 9:57 AM
Alright — let me know if you need anything else.
9/29 9:57 AM
320659419job# need po for Home Depot
9/29 12:11 PM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/29 12:11 PM
Got Home Depot. What's the job number?
9/29 12:11 PM
It's there look again
9/29 12:12 PM
I still can't find job 320659419. What's the job number?
9/29 12:12 PM
Last pic of receipt is on that job number
9/29 12:14 PM
Got it — send the receipt photo for PO f4648d95-ba2b-4ae5-a432-87e3509f85da.
9/29 12:14 PM
Send po for Home Depot
Job # 320659419
9/29 12:18 PM
9/29 12:18 PM
Yes
9/29 12:18 PM
Done — your PO number is 65032. Send a photo of the receipt when you're done.
9/29 12:19 PM
[media]
9/29 12:20 PM
9/29 12:20 PM
Yes
9/29 12:21 PM
Okay — what do you need help with?
9/29 12:21 PM
Job#320659419 need po for Ferguson
9/29 12:41 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/29 12:41 PM
Got Ferguson. What's the job number?
9/29 12:41 PM
I just gave it to you
9/29 12:41 PM
I still can't find job 320659419. What's the job number?
9/29 12:42 PM
We just went through this 1 mins ago
9/29 12:42 PM
I still can't find job 320659419. What's the job number?
9/29 12:42 PM
Job #320659419
9/29 12:43 PM
9/29 12:43 PM
Yes
9/29 12:44 PM
Yes
9/29 12:44 PM
Done — your PO number is 65034. Send a photo of the receipt when you're done.
9/29 12:44 PM
[media]
9/29 12:56 PM
9/29 12:56 PM
9/29 12:58 PM
9/29 12:59 PM
Job#320659419
Need po for Ferguson
9/30 8:19 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/30 8:19 AM
Got Ferguson. What's the job number?
9/30 8:19 AM
9/30 8:20 AM
9/30 8:20 AM
Yes
9/30 8:21 AM
Done — your PO number is 65091. Send a photo of the receipt when you're done.
9/30 8:21 AM
[media]
9/30 8:34 AM
9/30 8:34 AM
9/30 8:35 AM
9/30 8:35 AM
3208633085 need po for home depot
9/30 10:26 AM
I couldn't find job number 3208633085 in ServiceTitan. Please double-check and try again.
9/30 10:27 AM
Got Home Depot. What's the job number?
9/30 10:27 AM
Job#320863305
9/30 10:28 AM
Job 320863305 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/30 10:28 AM
Job# is 320867898
Need po for Home Depot
9/30 10:41 AM
9/30 10:42 AM
Yes
9/30 10:42 AM
Done — your PO number is 65112. Send a photo of the receipt when you're done.
9/30 10:42 AM
Quick reminder — please send the receipt photo for 65112 (Home Depot).
9/30 11:20 AM
[media]
9/30 1:01 PM
9/30 1:02 PM
Yes
9/30 1:12 PM
Did you mean submit the PO, cancel a PO, attach a receipt, or start a new PO?
9/30 1:12 PM
Submit
9/30 1:12 PM
Can I get a po for Ferguson job#321515859
10/5 8:42 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/5 8:43 AM
Got Ferguson. What's the job number?
10/5 8:43 AM
Job number 321515859
10/5 8:43 AM
10/5 8:44 AM
Yes
10/5 8:44 AM
Done — your PO number is 65420. Send a photo of the receipt when you're done.
10/5 8:44 AM
[media]
10/5 9:14 AM
10/5 9:14 AM
Receipt is for job # 321515859
10/5 9:14 AM
I don't have a receipt photo to attach. Send the photo first.
10/5 9:15 AM
Job # 321264028
Need po for Home Depot
10/6 9:11 AM
Got job 321264028. Still resolving that vendor — I'll follow up in a moment.
10/6 9:12 AM
I have job 321264028 with Home Depot. Submit?
10/6 9:12 AM
Yes
10/6 9:12 AM
Done — your PO number is 65559. Send a photo of the receipt when you're done.
10/6 9:12 AM
[media]
10/6 9:27 AM
10/6 9:27 AM
Job# 323054838
Need po for Ferguson
10/7 9:18 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/7 9:18 AM
Got Ferguson. What's the job number?
10/7 9:18 AM
10/7 9:19 AM
10/7 9:19 AM
Yes
10/7 9:20 AM
Done — your PO number is 65683. Send a photo of the receipt when you're done.
10/7 9:20 AM
[media]
10/7 9:45 AM
[media]
10/7 9:45 AM
10/7 9:46 AM
Yes
10/7 9:47 AM
Do you want to start a new PO?
10/7 9:47 AM
No
10/7 9:47 AM
Alright — got it. Let me know if you need a PO.
10/7 9:47 AM
Job#323054838
Need po for home depot
10/7 10:10 AM
Got job 323054838. Got it. Still resolving that vendor — I'll follow up in a moment.
10/7 10:10 AM
I have job 323054838 with Home Depot. Submit?
10/7 10:10 AM
Yes
10/7 10:11 AM
Done — your PO number is 65689. Send a photo of the receipt when you're done.
10/7 10:11 AM
[media]
10/7 10:37 AM
10/7 10:38 AM
Job #323054838
Need another po Home Depot
10/7 11:05 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/7 11:05 AM
Got Home Depot. What's the job number?
10/7 11:05 AM
10/7 11:06 AM
10/7 11:06 AM
Yes
10/7 11:06 AM
Done — your PO number is 65701. Send a photo of the receipt when you're done.
10/7 11:07 AM
[media]
10/7 11:09 AM
10/7 11:09 AM
Job #
323054838
Need po for Home Depot
10/7 3:11 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/7 3:11 PM
Got Home Depot. What's the job number?
10/7 3:11 PM
Look again it's there
10/7 3:11 PM
I still can't find job 323054838. Please double-check and send the job number.
10/7 3:11 PM
10/7 3:12 PM
10/7 3:12 PM
Yes
10/7 3:12 PM
Done — your PO number is 65766. Send a photo of the receipt when you're done.
10/7 3:12 PM
[media]
10/7 3:13 PM
10/7 3:14 PM
Job # 323349595
Need po Ferguson
10/8 8:57 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/8 8:57 AM
Got Ferguson. What's the job number?
10/8 8:57 AM
10/8 8:58 AM
10/8 8:58 AM
Yes
10/8 8:59 AM
Done — your PO number is 65817. Send a photo of the receipt when you're done.
10/8 8:59 AM
[media]
10/8 9:08 AM
10/8 9:09 AM
[media]
10/8 9:18 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
10/8 9:18 AM
Yes
10/8 9:19 AM
Update receipt on which PO?
1. PO 65817 — Job 323349595 with Ferguson (current $143.60)
2. PO 65766 — Job 323054838 with Home Depot (current $90.42)
3. PO 65701 — Job 323054838 with Home Depot (current $29.05)
4. PO 65689 — Job 323054838 with Home Depot (current $255.04)
5. PO 65683 — Job 323054838 with Ferguson (current $626.53)
10/8 9:19 AM
10/8 9:20 AM
10/8 9:21 AM
Job # 323456978
Need po Ferguson
10/9 8:44 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/9 8:44 AM
Got Ferguson. What's the job number?
10/9 8:44 AM
Find it it's there
10/9 8:45 AM
10/9 8:45 AM
323456978 need po for Ferguson
10/9 8:47 AM
10/9 8:47 AM
Yes
10/9 8:48 AM
Done — your PO number is 65940. Send a photo of the receipt when you're done.
10/9 8:48 AM
[media]
10/9 8:55 AM
10/9 8:56 AM
Job# 323402180
Need po for Ferguson
10/12 8:27 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/12 8:27 AM
Got Ferguson. What's the job number?
10/12 8:27 AM
10/12 8:28 AM
10/12 8:28 AM
Yes
10/12 8:28 AM
Done — your PO number is 66077. Send a photo of the receipt when you're done.
10/12 8:29 AM
Quick reminder — please send the receipt photo for 66077 (Ferguson).
10/12 9:00 AM
Job # 323402180
Need po at Home Depot
10/12 11:58 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/12 11:58 AM
Got Home Depot. What's the job number?
10/12 11:58 AM
10/12 11:59 AM
10/12 11:59 AM
Yes
10/12 12:00 PM
Done — your PO number is 66135. Send a photo of the receipt when you're done.
10/12 12:00 PM
[media]
10/12 12:04 PM
10/12 12:04 PM
Home Depot
10/12 12:05 PM
10/12 12:05 PM
End-of-day reminder — 1 PO still needs a receipt:
• 66077 (Ferguson)
10/12 5:00 PM
Job# 323402180
Need po for Ferguson
10/14 8:02 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/14 8:02 AM
Got Ferguson. What's the job number?
10/14 8:02 AM
10/14 8:03 AM
10/14 8:03 AM
Yes
10/14 8:11 AM
Done — your PO number is 66299. Send a photo of the receipt when you're done.
10/14 8:11 AM
[media]
10/14 8:16 AM
10/14 8:16 AM
10/14 8:34 AM
10/14 8:34 AM
It's the same
10/14 8:35 AM
Do you mean option 2 — Job 323402180, Ferguson (submitted 5 minutes ago)?
10/14 8:35 AM
2
10/14 8:35 AM
Yes
10/14 8:35 AM
Do you mean yes to start a new PO?
10/14 8:36 AM
10/14 8:36 AM
Job# 323402180
Need po for Ferguson
10/14 9:21 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/14 9:21 AM
Got Ferguson. What's the job number?
10/14 9:21 AM
10/14 9:21 AM
10/14 9:21 AM
Yes
10/14 9:22 AM
Done — your PO number is 66323. Send a photo of the receipt when you're done.
10/14 9:22 AM
[media]
10/14 9:30 AM
10/14 9:30 AM
2
10/14 9:31 AM
10/14 9:31 AM
Job # 32415086
Need po Ferguson
10/15 8:57 AM
Job number 32415086 wasn't found in ServiceTitan. Please double-check and try again.
10/15 8:57 AM
Got Ferguson. What's the job number?
10/15 8:57 AM
10/15 8:58 AM
Job 323402180 is marked Complete in ServiceTitan, so I can't create a new PO for it.
10/15 8:58 AM
Job # 32415086
10/15 8:59 AM
Job number 32415086 wasn't found in ServiceTitan. Please double-check and try again.
10/15 9:00 AM
32415086
10/15 9:01 AM
I couldn't find job number 32415086 in ServiceTitan. Please double-check and try again.
10/15 9:01 AM
Keep looking
10/15 9:02 AM
I can't find job 32415086. I'll keep looking — can you re-send the job number?
10/15 9:02 AM
32415086
10/15 9:03 AM
Job number 32415086 wasn't found in ServiceTitan. Please double-check and try again.
10/15 9:03 AM
32415086
10/15 9:05 AM
Job number 32415086 wasn't found in ServiceTitan. Please double-check and try again.
10/15 9:06 AM
32415086
10/15 9:16 AM
Job number 32415086 wasn't found in ServiceTitan. Please double-check and try again.
10/15 9:17 AM
10/15 9:23 AM
10/15 9:23 AM
Yes
10/15 9:23 AM
Done — your PO number is 66432. Send a photo of the receipt when you're done.
10/15 9:23 AM
[media]
10/15 9:28 AM
10/15 9:28 AM
10/15 9:28 AM
10/15 9:29 AM
324215086
Need po for Home Depot
10/15 10:05 AM
Got job 324215086. Still resolving that vendor — I'll follow up in a moment.
10/15 10:05 AM
I've got job 324215086 with Home Depot. Submit?
10/15 10:05 AM
Yes
10/15 10:06 AM
Done — your PO number is 66440. Send a photo of the receipt when you're done.
10/15 10:06 AM
[media]
10/15 10:20 AM
10/15 10:21 AM
10/15 10:21 AM
10/15 10:22 AM
Job #320392759
Need po for Ferguson
10/16 8:45 AM
That job number wasn't found in ServiceTitan. Please double-check and try again.
10/16 8:46 AM
Got Ferguson. What's the job number?
10/16 8:46 AM
10/16 8:47 AM
10/16 8:47 AM
Yes
10/16 8:47 AM
Done — your PO number is 66513. Send a photo of the receipt when you're done.
10/16 8:48 AM
[media]
10/16 9:06 AM
10/16 9:06 AM
Quick reminder — please send the receipt photo for 66513 (Ferguson).
10/16 9:20 AM
End-of-day reminder — 1 PO still needs a receipt:
• 66513 (Ferguson)
10/16 5:00 PM
Job # 324460363
Need po for Home Depot
10/20 1:47 PM
Got job 324460363. Still resolving that vendor — I'll follow up in a moment.
10/20 1:48 PM
I've got job 324460363 with Home Depot. Submit?
10/20 1:48 PM
Yes
10/20 1:48 PM
Done — your PO number is 66757. Send a photo of the receipt when you're done.
10/20 1:49 PM
[media]
10/20 1:55 PM
10/20 1:55 PM
10/20 1:57 PM
10/20 1:57 PM
Job# 323113536
Need po for Ferguson
10/21 8:01 AM
Got job 323113536. Still resolving that vendor — I'll follow up in a moment.
10/21 8:01 AM
I have job 323113536 with Ferguson. Submit?
10/21 8:01 AM
Yes
10/21 8:01 AM
Done — your PO number is 66789. Send a photo of the receipt when you're done.
10/21 8:02 AM
[media]
10/21 8:34 AM
10/21 8:34 AM
10/21 8:35 AM
I couldn't read the total on that receipt, so I discarded it. Please send a clearer photo that shows the full total.
10/21 8:36 AM
Quick reminder — please send the receipt photo for 66789 (Ferguson).
10/21 8:40 AM
[media]
10/21 8:41 AM
10/21 8:42 AM
Job # 323113536
Need po for home depot
10/21 10:20 AM
Got job 323113536. Got it. Still resolving that vendor — I'll follow up in a moment.
10/21 10:21 AM
I have job 323113536 with Home Depot. Submit?
10/21 10:21 AM
Yes
10/21 10:21 AM
Done — your PO number is 66816. Send a photo of the receipt when you're done.
10/21 10:22 AM
[media]
10/21 10:28 AM
10/21 10:28 AM
Quick reminder — please send the receipt photo for 66816 (Home Depot).
10/21 11:00 AM
10/21 5:00 PM
Job # 326584984
Need po for Ferguson
10/22 7:55 AM
Got job 326584984. Still resolving that vendor — I'll follow up in a moment.
10/22 7:56 AM
I have job 326584984 with Ferguson. Submit?
10/22 7:56 AM
Yes
10/22 7:56 AM
Done — your PO number is 66883. Send a photo of the receipt when you're done.
10/22 7:56 AM
Quick reminder — please send the receipt photo for 66883 (Ferguson).
10/22 8:20 AM
[media]
10/22 8:38 AM
10/22 8:39 AM
Po # 324530805
Need po for Ferguson
10/26 7:53 AM
Got Ferguson. What's the job number?
10/26 7:53 AM
10/26 7:54 AM
10/26 7:54 AM
Yes
10/26 7:55 AM
Done — your PO number is 67078. Send a photo of the receipt when you're done.
10/26 7:55 AM
Quick reminder — please send the receipt photo for 67078 (Ferguson).
10/26 8:20 AM
[media]
10/26 8:47 AM
10/26 8:47 AM
10/26 8:50 AM
Couldn't read that receipt. Please resend a clearer photo.
10/26 8:51 AM
Job #324530805
Need po for Ferguson
10/26 3:34 PM
That job number wasn't found in ServiceTitan. Please double-check and try again.
10/26 3:35 PM
Got Ferguson. What's the job number?
10/26 3:35 PM
10/26 3:35 PM
10/26 3:35 PM
Yes
10/26 3:36 PM
Done — your PO number is 67169. Send a photo of the receipt when you're done.
10/26 3:36 PM
Quick reminder — please send the receipt photo for 67169 (Ferguson).
10/26 4:00 PM
[media]
10/26 4:01 PM
10/26 4:02 PM
End-of-day reminder — 1 PO still needs a receipt:
• 67078 (Ferguson)
10/26 5:00 PM
Job # 324530805
Need po for Home Depot
10/27 9:09 AM
Got job 324530805. Still resolving that vendor — I'll follow up in a moment.
10/27 9:09 AM
Got job 324530805 with Home Depot. Submit?
10/27 9:09 AM
Yes
10/27 9:10 AM
Done — your PO number is 67207. Send a photo of the receipt when you're done.
10/27 9:10 AM
[media]
10/27 9:36 AM
10/27 9:37 AM
10/27 9:40 AM
Quick reminder — please send the receipt photo for 67207 (Home Depot).
10/27 9:40 AM
10/27 9:40 AM
Updated the receipt locally, but couldn't sync the total to ServiceTitan. Please contact the office.
10/27 9:40 AM
Job # 319812355
Need po for Ferguson
10/28 8:49 AM
Got Ferguson. What's the job number?
10/28 8:49 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/28 8:49 AM
10/28 8:50 AM
10/28 8:50 AM
Yes
10/28 8:51 AM
Done — your PO number is 67359. Send a photo of the receipt when you're done.
10/28 8:51 AM
Job # 67356
Need po Ferguson
10/28 8:52 AM
Job number 67356 wasn't found in ServiceTitan. Please double-check and try again.
10/28 8:52 AM
Got Ferguson. What's the job number?
10/28 8:52 AM
67356
10/28 8:53 AM
I couldn't find job number 67356 in ServiceTitan. Please double-check and try again.
10/28 8:53 AM
67356
10/28 8:54 AM
I couldn't find job number 67356 in ServiceTitan. Please double-check and try again.
10/28 8:54 AM
[media]
10/28 9:06 AM
10/28 9:07 AM
10/28 9:07 AM
10/28 9:08 AM
Job # 415865361
Po for Ferguson
10/29 1:44 PM
Got job 415865361. Still resolving that vendor — I’ll follow up in a moment.
10/29 1:44 PM
I've got job 415865361 with Ferguson. Submit?
10/29 1:44 PM
Yes
10/29 1:45 PM
Done — your PO number is 67555. Send a photo of the receipt when you're done.
10/29 1:45 PM
[media]
10/29 2:14 PM
10/29 2:15 PM
10/29 2:17 PM
10/29 2:17 PM
Job # 327142509
Need po for Ferguson
10/30 9:13 AM
Got job 327142509. Still resolving that vendor — I'll follow up in a moment.
10/30 9:13 AM
I have job 327142509 with Ferguson. Submit?
10/30 9:13 AM
Yes
10/30 9:41 AM
Done — your PO number is 67639. Send a photo of the receipt when you're done.
10/30 9:42 AM
[media]
10/30 9:51 AM
10/30 9:51 AM
Quick reminder — please send the receipt photo for 67639 (Ferguson).
10/30 10:20 AM
10/30 10:21 AM
Couldn't read that receipt. Please resend a clearer photo.
10/30 10:22 AM
End-of-day reminder — 1 PO still needs a receipt:
• 67639 (Ferguson)
10/30 5:00 PM
Job # 327142509
Need po for Ferguson
11/3 8:23 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
11/3 8:23 AM
Got Ferguson. What's the job number?
11/3 8:23 AM
11/3 8:24 AM
Job 327142509 is marked Complete in ServiceTitan, so a new PO can't be created for it.
11/3 8:24 AM
Job # 416330868
11/3 8:25 AM
Job 327142509 is marked Complete in ServiceTitan, so a new PO can't be created for it.
11/3 8:25 AM
416330868 is the job #
11/3 8:26 AM
11/3 8:26 AM
Yes
11/3 8:27 AM
Done — your PO number is 67856. Send a photo of the receipt when you're done.
11/3 8:27 AM
[media]
11/3 8:55 AM
11/3 8:55 AM
11/3 8:56 AM
11/3 8:56 AM
Job # 416330868
Need po for Home Depot
11/3 9:47 AM
Got job 416330868. Still resolving that vendor — I'll follow up in a moment.
11/3 9:48 AM
I’ve got job 416330868 with Home Depot. Submit?
11/3 9:48 AM
Yes
11/3 9:48 AM
Done — your PO number is 67871. Send a photo of the receipt when you're done.
11/3 9:48 AM
[media]
11/3 10:06 AM
11/3 10:06 AM
11/3 10:07 AM
11/3 10:08 AM
Job # 416043927
Po for Ferguson
11/4 8:58 AM
Job number 416043927 wasn't found in ServiceTitan. Please double-check and try again.
11/4 8:58 AM
Got Ferguson. What's the job number?
11/4 8:58 AM
416043926 is the correct job number
11/4 9:00 AM
I couldn't find job number 416043926 in ServiceTitan. Please double-check and try again.
11/4 9:00 AM
Keep looking dbl check
11/4 9:01 AM
I couldn't find job 416043926. Can you double-check and send the correct job number?
11/4 9:01 AM
416043926
11/4 9:02 AM
Job number 416043926 wasn't found in ServiceTitan. Please double-check and try again.
11/4 9:02 AM
[media]
11/4 9:04 AM
Receipt received. Multiple POs found — which one is this for?
1. Job 327142509 — Ferguson (submitted 5 days ago)
2. Job 416043926 — Ferguson (draft)
11/4 9:04 AM
11/4 9:05 AM
Sorry — I didn't catch which one. Reply with the number (1 or 2):
1. Job 327142509 — Ferguson (submitted 5 days ago)
2. Job 416043926 — Ferguson (draft)
11/4 9:06 AM
416043526 Ferguson and yes submit
11/4 9:14 AM
Job number 416043926 wasn't found in ServiceTitan. Please double-check and try again.
11/4 9:15 AM
Got Ferguson. Got it. Still validating job 416043526 — I'll follow up in a moment.
11/4 9:15 AM
11/4 9:20 AM
Yes
11/4 9:20 AM
Done — your PO number is 67971. Send a photo of the receipt when you're done.
11/4 9:20 AM
[media]
11/4 9:22 AM
11/4 9:22 AM
416043526 need po Home Depot
11/4 9:50 AM
Got job 416043526. Got it. Still resolving that vendor — I'll follow up in a moment.
11/4 9:51 AM
I have job 416043526 with Home Depot. Submit?
11/4 9:51 AM
Yes
11/4 9:51 AM
Done — your PO number is 67986. Send a photo of the receipt when you're done.
11/4 9:51 AM
Quick reminder — please send the receipt photo for 67971 (Ferguson).
11/4 10:00 AM
[media]
11/4 10:04 AM
11/4 10:04 AM
Quick reminder — please send the receipt photo for 67986 (Home Depot).
11/4 10:20 AM
11/4 4:00 PM
Job # 416472947
Need po for Ferguson
11/9 8:13 AM
Got job 416472947. Still resolving that vendor — I'll follow up in a moment.
11/9 8:13 AM
I've got job 416472947 with Ferguson. Submit?
11/9 8:13 AM
Yes
11/9 8:13 AM
Done — your PO number is 68313. Send a photo of the receipt when you're done.
11/9 8:14 AM
[media]
11/9 8:26 AM
11/9 8:26 AM
Quick reminder — please send the receipt photo for 68313 (Ferguson).
11/9 8:40 AM
End-of-day reminder — 1 PO still needs a receipt:
• 68313 (Ferguson)
11/9 4:00 PM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.
Last submitted PO
68313
Submitted 11/9 8:14 AM ET
Relay this number to the technician.
Awaiting amount · $0.00