Good morning can I get a po for job 294289255
6/22 8:01 AM
Got job 294289255. Who's the vendor?
6/22 8:01 AM
Johnstone Dayton
6/22 8:02 AM
I have job 294289255 with Johnstone Supply. Submit?
6/22 8:02 AM
Yes please
6/22 8:03 AM
Done — your PO number is 55557. Send a photo of the receipt when you're done.
6/22 8:04 AM
Will do thank you
6/22 8:04 AM
Thanks — I'll wait for the receipt photo.
6/22 8:05 AM
Quick reminder — please send the receipt photo for 55557 (Johnstone Supply).
6/22 8:40 AM
I will I haven't went to pick it up yet
6/22 8:40 AM
Okay — no problem. When you pick it up, just text the receipt photo and I’ll attach it to PO 55557. Need anything else?
6/22 8:40 AM
End-of-day reminder — 1 PO still needs a receipt:
• 55557 (Johnstone Supply)
6/22 5:00 PM
Client never confirmed appointment. Will tell office and still will send over the receipt photo once item is picked up I promise
6/22 5:11 PM
Thanks — no problem. I’ll wait for the receipt photo for PO 55557. Ping me if plans change.
6/22 5:11 PM
Good morning sir will you be picking up PO 55557 today?
You
·
6/23 7:55 AM
If the client is ready to do the repair then yes but I have no clue until I talk to dispatch
6/23 7:58 AM
OK no worries just keep me updated
You
·
6/23 8:08 AM
End-of-day reminder — 1 PO still needs a receipt:
• 55557 (Johnstone Supply)
6/23 5:00 PM
They cancelled
6/23 6:47 PM
6/23 6:47 PM
Yes
6/23 7:09 PM
6/23 7:09 PM
Good morning Dustin did you still need PO 55557 cancelled?
You
·
6/24 7:48 AM
No cancel it client cancelled yesterday
6/24 7:49 AM
Ok no worries
You
·
6/24 8:03 AM
6/24 12:53 PM
Got job 295680283. Is Johnstone Supply your vendor?
6/24 12:54 PM
Yes
6/24 12:54 PM
Got it — job 295680283 with Johnstone Supply. Submit?
6/24 12:54 PM
Yes
6/24 12:55 PM
Done — your PO number is 55917. Send a photo of the receipt when you're done.
6/24 12:55 PM
294078884
6/24 12:57 PM
Job 294078884 is marked Complete in ServiceTitan, so a new PO can't be created for it.
6/24 12:57 PM
6/24 1:09 PM
Got job 295550197. Is Johnstone Supply your vendor?
6/24 1:09 PM
Yes
6/24 1:10 PM
Got it — Johnstone Supply. I have job 295550197 with Johnstone Supply. Submit?
6/24 1:10 PM
Yes
6/24 1:10 PM
Done — your PO number is 55919. Send a photo of the receipt when you're done.
6/24 1:10 PM
Quick reminder — please send the receipt photo for 55917 (Johnstone Supply).
6/24 1:20 PM
Quick reminder — please send the receipt photo for 55919 (Johnstone Supply).
6/24 1:40 PM
[media]
6/24 2:05 PM
[media]
6/24 2:06 PM
6/24 2:06 PM
6/24 2:06 PM
6/24 2:17 PM
Got job 295680283. Is Johnstone Supply your vendor?
6/24 2:17 PM
End-of-day reminder — 1 PO still needs a receipt:
• 55917 (Johnstone Supply)
6/24 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 55917 (Johnstone Supply)
6/25 5:00 PM
6/29 11:35 AM
I need a po for this job 295680283
6/29 11:38 AM
Truck stock
7/6 10:42 AM
Is Johnstone Supply your vendor?
7/6 10:42 AM
Lennox
7/6 10:43 AM
I have job 295680283 with Lennox. Submit?
7/6 10:43 AM
No it's for truck stock not a job
7/6 10:44 AM
Got it — truck stock, not job 295680283. Use Lennox. Submit?
7/6 10:45 AM
Yes
7/6 10:52 AM
Couldn't submit your PO: Cannot add a purchase order to invoice #295680283 because it is exported
7/6 10:53 AM
7/8 12:56 PM
7/8 12:56 PM
Yes
7/8 12:57 PM
Done — your PO number is 57423. Send a photo of the receipt when you're done.
7/8 12:57 PM
New supplier Johnstone
7/8 1:01 PM
Got Johnstone Supply. What's the job number?
7/8 1:02 PM
7/8 1:02 PM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
7/8 1:03 PM
Quick reminder — please send the receipt photo for 57423 (Lennox).
7/8 1:20 PM
End-of-day reminder — 1 PO still needs a receipt:
• 57423 (Lennox)
7/8 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 57423 (Lennox)
7/9 5:00 PM
7/21 10:28 AM
7/21 10:28 AM
Winn supply
7/21 10:29 AM
I have job 301451785 with Winsupply. Submit?
7/21 10:30 AM
Yes
7/21 10:31 AM
Done — your PO number is 58755. Send a photo of the receipt when you're done.
7/21 10:31 AM
Quick reminder — please send the receipt photo for 58755 (Winsupply).
7/21 11:00 AM
Cancel order
7/21 11:16 AM
7/21 11:16 AM
Yes
7/21 11:18 AM
PO 58755 cancelled in ServiceTitan.
7/21 11:18 AM
7/22 10:24 AM
Got job 301859179. Is Lennox your vendor?
7/22 10:24 AM
Vendor is habegger
7/22 10:25 AM
I have job 301859179 with Habegger. Submit?
7/22 10:25 AM
Habegger
7/22 10:29 AM
I've got job 301859179 with Habegger. Submit?
7/22 10:29 AM
Yes
7/22 10:29 AM
Done — your PO number is 58872. Send a photo of the receipt when you're done.
7/22 10:30 AM
Quick reminder — please send the receipt photo for 58872 (Habegger).
7/22 11:00 AM
Picking it up tomorrow
7/22 11:00 AM
Got it — send the receipt photo after pickup and I’ll attach it to PO 58872. Want a reminder tomorrow?
7/22 11:00 AM
End-of-day reminder — 1 PO still needs a receipt:
• 58872 (Habegger)
7/22 5:00 PM
[media]
7/23 8:47 AM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
7/23 8:47 AM
[media]
7/23 8:48 AM
7/23 8:49 AM
304314036
7/29 10:49 AM
Job 304314036 is marked Complete in ServiceTitan, so a new PO can't be created for it.
7/29 10:49 AM
7/29 11:00 AM
Got job 304416457. Is Habegger your vendor?
7/29 11:00 AM
2j supply
7/29 11:00 AM
I have job 304416457 with 2J Supply. Submit?
7/29 11:01 AM
Yes
7/29 11:01 AM
Done — your PO number is 59564. Send a photo of the receipt when you're done.
7/29 11:02 AM
Quick reminder — please send the receipt photo for 59564 (2J Supply).
7/29 11:40 AM
End-of-day reminder — 1 PO still needs a receipt:
• 59564 (2J Supply)
7/29 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 59564 (2J Supply)
7/30 5:00 PM
Cancel po
7/30 5:07 PM
7/30 5:07 PM
Yes
7/30 5:35 PM
PO 59564 cancelled in ServiceTitan.
7/30 5:35 PM
Good morning Dustin, this is Donya. I am cleaning up Open POS and noticed you have a open Johnstone PO 57423 from 7/8 that you never sent me a receipt for. Was this PO # ever used and if so I really need the receipt asap so that I could close it out
You
·
8/6 10:41 AM
I'll have to de research on it because I can't remember that honestly
8/6 10:47 AM
It was actually for Lennox, if you could give them a call today and see if they have that PO # on file because I really need it
You
·
8/6 10:59 AM
Yea I can
8/6 11:20 AM
Thank you sir please make sure you do that today
You
·
8/6 11:25 AM
It shows it went to johnstone back in the messages so I'll try johnstone
8/6 2:23 PM
Got Johnstone Supply. What's the job number?
8/6 2:23 PM
hey sir any updates?
You
·
8/6 4:39 PM
Yes it wasn't from Lennox it was first initially for them but it went to johnstone and johnstone is looking into it and is supposed to contact me tomorrow morning with what they find so I will have it tomorrow.
8/6 4:41 PM
Ok no worries could you please email me the invoice when you receive it at [email protected]
You
·
8/6 4:42 PM
305075080
8/11 1:28 PM
Job 305075080 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/11 1:28 PM
one sec Dustin, this is donya Im going to make that PO for you but which vendor are you going to?
You
·
8/11 1:40 PM
2j supply in Dayton
8/11 1:41 PM
PO 60634
You
·
8/11 1:52 PM
Quick reminder — please send the receipt photo for 60634 (2J Supply).
8/11 2:20 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/11 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/12 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/13 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/14 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/15 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/16 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/17 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/18 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 60634 (2J Supply)
8/19 5:00 PM
I dont have a job number this is for a tool account po per Samer
8/25 9:10 AM
Okay — I don't have a valid job number. The job number I have is 305075080 (invalid). What's the correct job number?
8/25 9:10 AM
I don't have one this is strictly for a tool.
8/25 9:10 AM
Okay — I don't have a job number. Is this a tool-account PO and you want to proceed without a job number? Reply 'yes' to proceed or provide the job number.
8/25 9:11 AM
Yes
8/25 9:11 AM
Got it — new PO. What's the job number?
8/25 9:12 AM
I don't have a job number..
8/25 9:12 AM
Got it — no job number. Is this a tool-account PO and you want to proceed without a job number? Reply 'yes' to proceed or provide the job number.
8/25 9:12 AM
Truck stock
8/25 11:20 AM
That vendor isn't in our list. Please double-check the name.
8/25 11:21 AM
Other
8/25 11:21 AM
Got Other. What's the job number?
8/25 11:21 AM
No number it's truck stock
8/25 11:22 AM
That vendor isn't in our list. Please double-check the name.
8/25 11:22 AM
Hey Dustin this is donya did you need another truck stock PO?
You
·
8/25 11:29 AM
Yes I do I have to go get a few things for my truck
8/25 11:29 AM
ok no worries whats the vendor will be using?
You
·
8/25 11:31 AM
Habegger
8/25 11:32 AM
one sec
You
·
8/25 11:32 AM
po 61917
You
·
8/25 11:35 AM
Thanks
8/25 11:35 AM
You're welcome — let me know if you need anything else.
8/25 11:35 AM
Quick reminder — please send the receipt photo for 61917 (Habegger).
8/25 12:00 PM
[media]
8/25 12:00 PM
Receipt received. Multiple POs found — which one is this for?
1. Job unknown — Habegger (submitted 26 minutes ago)
2. Job unknown — No number it's truck stock (draft)
8/25 12:01 PM
Can I get a po for 2j for truck stock again my acetylene is empty
8/25 2:05 PM
That vendor isn't in our list. Please double-check the name.
8/25 2:05 PM
2j supply truck stock
8/25 2:06 PM
That vendor isn't in our list. Please double-check the name.
8/25 2:06 PM
Other
8/25 2:07 PM
Got Other. What's the job number?
8/25 2:08 PM
Don't have one it's truck stock
8/25 2:08 PM
That vendor isn't in our list. Please double-check the name.
8/25 2:08 PM
Can I please get a po for truck stock for 2j
8/25 2:11 PM
That vendor isn't in our list. Please double-check the name.
8/25 2:11 PM
Hello.. can I get a po for truck stock?
8/25 2:14 PM
That vendor isn't in our list. Please double-check the name.
8/25 2:14 PM
Can I talk to a real person
8/25 2:15 PM
I can't connect you to a person. If you need one, contact your dispatcher or office. Anyway — let me know if you need a PO.
8/25 2:15 PM
Hey Dustin this is Donya sorry just seeing your messages now did you need a PO?
You
·
8/25 3:17 PM
No I had someone bring me the stuff
8/25 3:52 PM
Got it — discarding the PO. Text me anytime to start a new one.
8/25 3:52 PM
End-of-day reminder — 1 PO still needs a receipt:
• 61917 (Habegger)
8/25 5:00 PM
8/26 9:43 AM
Got job 309943165. Is Habegger your vendor?
8/26 9:43 AM
2j supply
8/26 9:44 AM
I have job 309943165 with 2J Supply. Submit?
8/26 9:44 AM
Yes
8/26 9:45 AM
Done — your PO number is 62034. Send a photo of the receipt when you're done.
8/26 9:45 AM
Quick reminder — please send the receipt photo for 62034 (2J Supply).
8/26 10:20 AM
[media]
8/26 10:23 AM
Receipt received. Multiple POs found — which one is this for?
1. Job unknown — Habegger (submitted about 23 hours ago)
2. Job 309943165 — 2J Supply (submitted 38 minutes ago)
8/26 10:23 AM
Yes
8/26 10:24 AM
Did you mean 1) Job unknown — Habegger, or 2) Job 309943165 — 2J Supply? Reply with 1 or 2.
8/26 10:24 AM
Job number 2
8/26 10:24 AM
8/26 10:24 AM
2
8/26 10:24 AM
Did you mean option 2 — Job 309943165 (2J Supply)? Reply 'yes' if so, or tell me which PO/job you mean.
8/26 10:25 AM
Yes
8/26 10:25 AM
I don't have a receipt photo to attach. Send the photo first.
8/26 10:26 AM
9/3 1:02 PM
Got job 313567559. Is 2J Supply your vendor?
9/3 1:03 PM
Yes
9/3 1:03 PM
Got it — 2J Supply. I have job 313567559 with 2J Supply. Submit?
9/3 1:03 PM
Yes
9/3 1:03 PM
Done — your PO number is 62797. Send a photo of the receipt when you're done.
9/3 1:04 PM
[media]
9/3 1:35 PM
9/3 1:36 PM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.
Last submitted PO
62797
Submitted 9/3 1:04 PM ET
Relay this number to the technician.