Hi I need a Purchase Order for Andrea Arcket 296156280
7/2 9:10 AM
Job 296156280 is marked Complete in ServiceTitan, so a new PO can't be created for it.
7/2 9:10 AM
That vendor isn't in our list. Please double-check the name.
7/2 9:10 AM
Hey David did you still need a po
You
·
7/3 10:17 AM
No Amy took care of it
7/3 10:18 AM
Ok no worries next time if the AI system isnt working just call the phone sale line and I can create the PO for you
You
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7/3 10:19 AM
Ok thanks
7/3 10:27 AM
You're welcome — let me know if you need anything else.
7/3 10:27 AM
Hi need a purchase order for shoe covers please
7/14 10:24 AM
Got it — new PO. What's the job number?
7/14 10:24 AM
No job number they're for my truck
7/14 10:25 AM
Got it — no job number. Who's the vendor?
7/14 10:25 AM
Ferguson
7/14 10:26 AM
Got Ferguson. What's the job number?
7/14 10:26 AM
Truck 258
7/14 10:51 AM
Hello I need a purchase order.
8/4 8:47 AM
Got it — new PO. What's the job number?
8/4 8:47 AM
304198024
8/4 8:48 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
8/4 8:48 AM
Hello I need a Purchase order
8/10 1:59 PM
Got it — new PO. What's the job number?
8/10 1:59 PM
304964320
8/10 2:00 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
8/10 2:00 PM
Why can't you ever find the job number?
8/10 2:00 PM
Usually because the number doesn’t match any job in ServiceTitan. Common causes: a typo/extra digit, the job hasn’t been entered yet, or it belongs to a different account. Can you double-check and resend the job number?
8/10 2:00 PM
304964320
8/10 2:01 PM
Job 304964320 is on a sales business unit. We can't create POs for sales jobs — please send the job number for the corresponding install job instead.
8/10 2:02 PM
Need a purchase order please
9/9 8:41 AM
Got it — new PO. What's the job number?
9/9 8:41 AM
314112675
9/9 8:42 AM
Job 314112675 is marked Complete in ServiceTitan, so I can't create a new PO for it.
9/9 8:42 AM
Need a purchase order
9/10 1:17 PM
Got it — new PO. What's the job number?
9/10 1:17 PM
317686554
9/10 1:18 PM
Job 317686554 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/10 1:18 PM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
draft
invalid
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.