5/18 7:57 AM
I need po for stak kit 1-1/2
5/18 7:57 AM
Got it — new PO. What's the job number?
5/18 7:57 AM
Got job 287964202. Who's the vendor?
5/18 7:57 AM
And parts
5/18 7:57 AM
Shope
5/18 7:57 AM
That vendor isn't in our list. Please double-check the name.
5/18 7:58 AM
That vendor isn't in our list. Please double-check the name.
5/18 7:58 AM
Ferguson
5/18 8:00 AM
Got Ferguson. What's the job number?
5/18 8:01 AM
5/18 8:01 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
5/18 8:01 AM
[media]
5/18 8:04 AM
Job number 287964202 wasn't found. What's the job number?
5/18 8:05 AM
Did you see the screenshot
5/18 8:06 AM
Yes — I saw the screenshot. I tried job 287964202 from it but ServiceTitan didn't find that job. What's the job number?
5/18 8:06 AM
287964202 this is job number
5/18 8:07 AM
Got job 287964202 with Ferguson. Submit?
5/18 8:07 AM
Yes
5/18 8:10 AM
Done — your PO number is 52112. Send a photo of the receipt when you're done.
5/18 8:11 AM
I need for stack kit too
5/18 8:11 AM
Got it — new PO. What's the job number?
5/18 8:11 AM
5/18 8:11 AM
Same
5/18 8:12 AM
Job
5/18 8:12 AM
Got job 287964202. Is Ferguson your vendor?
5/18 8:12 AM
Yes
5/18 8:12 AM
Did you mean the same job 287964202?
5/18 8:12 AM
Job 287964202 is still being confirmed. Is Ferguson your vendor?
5/18 8:12 AM
Yes
5/18 8:12 AM
Got it — Ferguson. I have job 287964202 with Ferguson. Submit?
5/18 8:12 AM
Yes
5/18 8:12 AM
Got it — job 287964202 with Ferguson. Submit?
5/18 8:12 AM
Yes
5/18 8:13 AM
Done — your PO number is 52113. Send a photo of the receipt when you're done.
5/18 8:13 AM
Sorry — I didn't catch that. What did you mean "Yes" to?
5/18 8:13 AM
Quick reminder — please send the receipt photo for 52112 (Ferguson).
5/18 8:40 AM
Quick reminder — please send the receipt photo for 52113 (Ferguson).
5/18 8:40 AM
Still need the receipt for 52112. Reply with a photo when you have it.
5/18 9:00 AM
Still need the receipt for 52113. Reply with a photo when you have it.
5/18 9:00 AM
Yes ,give me couple minutes
5/18 9:00 AM
5/18 9:00 AM
[media]
5/18 9:53 AM
5/18 9:53 AM
Final reminder before we loop in your manager: send the receipt for 52112.
5/18 10:00 AM
Final reminder before we loop in your manager: send the receipt for 52113.
5/18 10:00 AM
287964202 home depo
5/18 12:20 PM
Got job 287964202. Is Ferguson your vendor?
5/18 12:21 PM
Home depo
5/18 12:45 PM
Got Home Depot. I have job 287964202 with Home Depot. Submit?
5/18 12:46 PM
[media]
5/18 12:46 PM
I have job 287964202 with Home Depot. Submit?
5/18 12:47 PM
Yes
5/18 12:47 PM
Done — your PO number is 52165. Send a photo of the receipt when you're done.
5/18 12:48 PM
[media]
5/18 12:49 PM
5/18 12:49 PM
Quick reminder — please send the receipt photo for 52165 (Home Depot).
5/18 1:20 PM
Is same ,I use job number ,
5/18 1:22 PM
Got it — what's the job number?
5/18 1:22 PM
Still need the receipt for 52165. Reply with a photo when you have it.
5/18 1:40 PM
[media]
5/18 1:40 PM
5/18 1:40 PM
Final reminder before we loop in your manager: send the receipt for 52165.
5/18 2:40 PM
5/21 8:17 AM
Ferguson
5/21 8:17 AM
Got Ferguson. What's the job number?
5/21 8:18 AM
Stack kit 4 inch
5/21 8:18 AM
What's the job number?
5/21 8:18 AM
5/21 8:18 AM
5/21 8:18 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
5/21 8:18 AM
5/21 8:19 AM
Yes
5/21 8:19 AM
Done — your PO number is 52542. Send a photo of the receipt when you're done.
5/21 8:19 AM
[media]
5/21 8:37 AM
5/21 8:38 AM
Quick reminder — please send the receipt photo for 52542 (Ferguson).
5/21 8:40 AM
Still need the receipt for 52542. Reply with a photo when you have it.
5/21 9:00 AM
[media]
5/21 9:00 AM
5/21 9:00 AM
Final reminder before we loop in your manager: send the receipt for 52542.
5/21 10:00 AM
289670068
5/22 8:06 AM
Home depo
5/22 8:06 AM
?
5/22 8:17 AM
I need po
5/22 8:18 AM
For home depo
5/22 8:18 AM
[media]
5/22 8:26 AM
5/26 8:05 AM
Home depo
5/26 8:05 AM
??
5/26 8:09 AM
5/27 8:01 AM
Got job 289671346. Is Ferguson your vendor?
5/27 8:01 AM
Ferguson
5/27 8:06 AM
Stack kit 3 inch and 2 inch
5/27 8:06 AM
Got Ferguson. I have job 289671346 with Ferguson. Submit?
5/27 8:07 AM
Ferguson is still being confirmed.
5/27 8:07 AM
Yes
5/27 8:07 AM
Done — your PO number is 52939. Send a photo of the receipt when you're done.
5/27 8:07 AM
I need 2 po for stack kit
5/27 8:15 AM
Got it — new PO. What's the job number?
5/27 8:15 AM
And for 3 pipe 3 inch
5/27 8:15 AM
Got it — for the 3-inch pipe, what's the job number?
5/27 8:15 AM
5/27 8:15 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
5/27 8:16 AM
Quick reminder — please send the receipt photo for 52939 (Ferguson).
5/27 8:40 AM
End-of-day reminder — 1 PO still needs a receipt:
• 52939 (Ferguson)
5/27 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 52939 (Ferguson)
5/28 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 52939 (Ferguson)
5/29 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 52939 (Ferguson)
5/30 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 52939 (Ferguson)
5/31 5:00 PM
6/26 7:38 AM
Got job 295643933. Is Ferguson your vendor?
6/26 7:39 AM
Ferguson
6/26 7:39 AM
I have job 295643933 with Ferguson. Submit?
6/26 7:39 AM
Yes
6/26 7:39 AM
Done — your PO number is 56122. Send a photo of the receipt when you're done.
6/26 7:40 AM
[media]
6/26 7:48 AM
6/26 7:49 AM
6/26 8:13 AM
Got job 295643933. Is Ferguson your vendor?
6/26 8:14 AM
Home depo
6/26 8:14 AM
I have job 295643933 with Home Depot. Submit?
6/26 8:14 AM
Yes
6/26 8:15 AM
Done — your PO number is 56127. Send a photo of the receipt when you're done.
6/26 8:16 AM
[media]
6/26 8:25 AM
6/26 8:26 AM
6/30 7:24 AM
Got job 296060533. Is Home Depot your vendor?
6/30 7:25 AM
Good morning Andy did you still need this PO?
You
·
6/30 7:56 AM
No ,cancel
6/30 8:00 AM
ok no worries please let me know if you need anything else
You
·
6/30 8:01 AM
6/30 2:08 PM
Is Home Depot your vendor?
6/30 2:08 PM
Yes
6/30 2:09 PM
Got it — Home Depot. I have job 296060533 with Home Depot. Submit?
6/30 2:09 PM
Yes
6/30 2:09 PM
Done — your PO number is 56494. Send a photo of the receipt when you're done.
6/30 2:09 PM
[media]
6/30 2:18 PM
6/30 2:19 PM
7/1 9:08 AM
Got job 296348284. Is Home Depot your vendor?
7/1 9:08 AM
Ferguson
7/1 11:16 AM
I have job 296348284 with Ferguson. Submit?
7/1 11:16 AM
Yes
7/1 11:16 AM
Done — your PO number is 56591. Send a photo of the receipt when you're done.
7/1 11:17 AM
Cancel
7/1 11:19 AM
7/1 11:19 AM
Start
7/1 11:19 AM
Got it — new PO. What's the job number?
7/1 11:19 AM
7/1 11:19 AM
Got job 296348284. Is Ferguson your vendor?
7/1 11:20 AM
Yes
7/1 11:20 AM
Got it — job 296348284 with Ferguson. Submit?
7/1 11:20 AM
296348284 cancel this
7/1 11:21 AM
PO 56591 cancelled in ServiceTitan.
7/1 11:21 AM
7/3 8:16 AM
Ferguson
7/3 8:21 AM
I have job 296348284 with Ferguson. Submit?
7/3 8:21 AM
Yes
7/3 8:22 AM
Done — your PO number is 56820. Send a photo of the receipt when you're done.
7/3 8:22 AM
Quick reminder — please send the receipt photo for 56820 (Ferguson).
7/3 9:00 AM
End-of-day reminder — 1 PO still needs a receipt:
• 56820 (Ferguson)
7/3 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 56820 (Ferguson)
7/4 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 56820 (Ferguson)
7/5 5:00 PM
[media]
7/6 8:47 AM
7/6 8:48 AM
Yes
7/6 8:48 AM
7/6 8:48 AM
Yes
7/6 8:50 AM
This is recipet from job las Friday
7/6 8:51 AM
296348284 this po
7/6 8:51 AM
I don't have a receipt photo to attach. Send the photo first.
7/6 8:51 AM
[media]
7/6 8:52 AM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
7/6 8:52 AM
7/8 8:56 AM
Ferguson
7/8 8:56 AM
Got Ferguson. What's the job number?
7/8 8:56 AM
7/8 8:58 AM
7/8 8:58 AM
Yes
7/8 9:03 AM
Done — your PO number is 57347. Send a photo of the receipt when you're done.
7/8 9:04 AM
[media]
7/8 9:07 AM
7/8 9:08 AM
7/9 9:15 AM
Ferguson
7/9 9:15 AM
Got job 296996920. I'm still resolving that vendor — I'll follow up in a moment.
7/9 9:15 AM
I have job 296996920 with Ferguson. Submit?
7/9 9:15 AM
Yes
7/9 9:16 AM
Done — your PO number is 57501. Send a photo of the receipt when you're done.
7/9 9:16 AM
Quick reminder — please send the receipt photo for 57501 (Ferguson).
7/9 9:40 AM
Cancel please
7/9 9:40 AM
7/9 9:40 AM
7/9 9:41 AM
PO 57501 cancelled in ServiceTitan.
7/9 9:41 AM
7/15 7:59 AM
Ferguson
7/15 7:59 AM
Got job 298915730. Got it. Still resolving that vendor — I'll follow up in a moment.
7/15 8:00 AM
I have job 298915730 with Ferguson. Submit?
7/15 8:00 AM
Yes
7/15 8:01 AM
Done — your PO number is 58146. Send a photo of the receipt when you're done.
7/15 8:02 AM
I need another po for stack kit 1-1/2
7/15 8:15 AM
Got it — new PO. What's the job number?
7/15 8:15 AM
7/15 8:15 AM
Got job 298915730. Is Ferguson your vendor?
7/15 8:16 AM
Feeguson
7/15 8:16 AM
Ferguson
7/15 8:16 AM
Yes
7/15 8:17 AM
I have job 298915730 with Ferguson. Submit?
7/15 8:17 AM
Still confirming that vendor — I'll follow up in a moment.
7/15 8:17 AM
Yes
7/15 8:18 AM
Done — your PO number is 58151. Send a photo of the receipt when you're done.
7/15 8:18 AM
Quick reminder — please send the receipt photo for 58146 (Ferguson).
7/15 8:40 AM
Quick reminder — please send the receipt photo for 58151 (Ferguson).
7/15 8:40 AM
7/15 5:00 PM
[media]
7/15 5:01 PM
7/15 5:01 PM
7/15 5:02 PM
Couldn't read the total on that receipt, so I discarded it. Please send a clearer photo that shows the full total.
7/15 5:02 PM
[media]
7/15 5:10 PM
7/15 5:10 PM
1
7/15 5:10 PM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
7/15 5:11 PM
7/16 8:13 AM
Stack kit 2-3-4
7/16 8:13 AM
Got job 300430318. Is Ferguson your vendor?
7/16 8:14 AM
Hang on — I'm still confirming job 300430318. Is Ferguson your vendor?
7/16 8:14 AM
Yes
7/16 8:14 AM
Got it — Ferguson. I have job 300430318 with Ferguson. Submit?
7/16 8:14 AM
Yes
7/16 8:14 AM
Done — your PO number is 58325. Send a photo of the receipt when you're done.
7/16 8:15 AM
I need one po for each stack kit
7/16 8:26 AM
I have 2 inch
7/16 8:26 AM
3 inch
7/16 8:26 AM
Got it — new PO. What's the job number?
7/16 8:26 AM
4 inch
7/16 8:26 AM
And I need po for some parts too
7/16 8:26 AM
What's the job number for the 4 inch one?
7/16 8:26 AM
7/16 8:27 AM
Got job 300430318. Is Ferguson your vendor?
7/16 8:28 AM
Yes
7/16 8:28 AM
Got it — Ferguson. I have job 300430318 with Ferguson. Submit?
7/16 8:28 AM
Yes
7/16 8:28 AM
Done — your PO number is 58330. Send a photo of the receipt when you're done.
7/16 8:29 AM
7/16 8:29 AM
Got job 300430318. Is Ferguson your vendor?
7/16 8:29 AM
Yes
7/16 8:30 AM
Got it — Ferguson. I have job 300430318 with Ferguson. Submit?
7/16 8:30 AM
Yes
7/16 8:31 AM
Done — your PO number is 58331. Send a photo of the receipt when you're done.
7/16 8:32 AM
Quick reminder — please send the receipt photo for 58325 (Ferguson).
7/16 8:40 AM
[media]
7/16 8:56 AM
Receipt received. Multiple POs found — which one is this for?
1. Job 300430318 — Ferguson (submitted 28 minutes ago)
2. Job 298915730 — Ferguson (submitted 1 day ago)
3. Job 300430318 — Ferguson (submitted 42 minutes ago)
4. Job 298915730 — Ferguson (submitted 1 day ago)
5. Job 300430318 — Ferguson (submitted 25 minutes ago)
7/16 8:57 AM
Quick reminder — please send the receipt photo for 58330 (Ferguson).
7/16 9:00 AM
Quick reminder — please send the receipt photo for 58331 (Ferguson).
7/16 9:00 AM
7/16 5:00 PM
7/16 5:01 PM
Home depo
7/16 5:01 PM
Got job 300430318. Got it. Still resolving that vendor — I'll follow up in a moment.
7/16 5:01 PM
I have job 300430318 with Home Depot. Submit?
7/16 5:01 PM
Yes
7/16 5:04 PM
Done — your PO number is 58426. Send a photo of the receipt when you're done.
7/16 5:04 PM
[media]
7/16 5:27 PM
Receipt received. Multiple POs found — which one is this for?
1. Job 300430318 — Ferguson (submitted about 9 hours ago)
2. Job 298915730 — Ferguson (submitted 1 day ago)
3. Job 300430318 — Ferguson (submitted about 9 hours ago)
4. Job 300430318 — Home Depot (submitted 23 minutes ago)
5. Job 298915730 — Ferguson (submitted 1 day ago)
7/16 5:27 PM
7/16 5:27 PM
7/16 5:28 PM
7/17 7:20 AM
Ferguson
7/17 7:20 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
7/17 7:20 AM
Got Ferguson. What's the job number?
7/17 7:21 AM
7/17 7:21 AM
7/17 7:21 AM
Yes
7/17 7:21 AM
Done — your PO number is 58433. Send a photo of the receipt when you're done.
7/17 7:22 AM
[media]
7/17 7:51 AM
Receipt received. Multiple POs found — which one is this for?
1. Job 300430318 — Ferguson (submitted 30 minutes ago)
2. Job 300430318 — Ferguson (submitted about 23 hours ago)
3. Job 298915730 — Ferguson (submitted 2 days ago)
4. Job 300430318 — Ferguson (submitted about 24 hours ago)
5. Job 298915730 — Ferguson (submitted 2 days ago)
7/17 7:52 AM
7/17 7:58 AM
I couldn't read that receipt. Please resend a clearer photo.
7/17 7:59 AM
Quick reminder — please send the receipt photo for 58433 (Ferguson).
7/17 8:00 AM
[media]
7/17 8:00 AM
7/17 8:01 AM
7/17 8:32 AM
Ferguson
7/17 8:32 AM
Got job 300430318. Still resolving that vendor — I'll follow up in a moment.
7/17 8:32 AM
I have job 300430318 with Ferguson. Submit?
7/17 8:32 AM
Yes
7/17 8:33 AM
Done — your PO number is 58452. Send a photo of the receipt when you're done.
7/17 8:33 AM
[media]
7/17 8:35 AM
Receipt received. Multiple POs found — which one is this for?
1. Job 300430318 — Ferguson (submitted 1 day ago)
2. Job 298915730 — Ferguson (submitted 2 days ago)
3. Job 300430318 — Ferguson (submitted 1 day ago)
4. Job 298915730 — Ferguson (submitted 2 days ago)
5. Job 300430318 — Ferguson (submitted 1 day ago)
7/17 8:35 AM
7/17 8:36 AM
7/17 8:36 AM
7/17 5:00 PM
7/18 5:00 PM
7/19 5:00 PM
7/20 7:59 AM
Got job 301271470. Is Ferguson your vendor?
7/20 7:59 AM
Yes
7/20 8:02 AM
Got it — Ferguson. I have job 301271470 with Ferguson. Submit?
7/20 8:02 AM
7/20 5:00 PM
7/21 12:01 PM
Ferguson
7/21 12:01 PM
I have job 301271470 with Ferguson. Submit?
7/21 12:02 PM
Yes
7/21 12:06 PM
Done — your PO number is 58772. Send a photo of the receipt when you're done.
7/21 12:07 PM
[media]
7/21 12:15 PM
Receipt received. Multiple POs found — which one is this for?
1. Job 300430318 — Ferguson (submitted 5 days ago)
2. Job 298915730 — Ferguson (submitted 6 days ago)
3. Job 300430318 — Ferguson (submitted 5 days ago)
4. Job 298915730 — Ferguson (submitted 6 days ago)
5. Job 300430318 — Ferguson (submitted 5 days ago)
7/21 12:15 PM
7/21 12:17 PM
Got job 301568855. Is Ferguson your vendor?
7/21 12:17 PM
Cancel
7/21 12:17 PM
303982905
7/27 8:11 AM
Home depo
7/27 8:11 AM
?
7/27 8:20 AM
304526114
7/30 10:10 AM
304514203
7/31 11:53 AM
302094471
8/3 9:55 AM
Hello
8/3 9:58 AM
306307772
8/11 8:15 AM
Hi
9/3 7:39 AM
9/3 7:40 AM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
draft
valid
Saving re-validates against ServiceTitan (no SMS to the tech).
valid
Last submitted PO
58772
Submitted 7/21 12:07 PM ET
Relay this number to the technician.