Need a PO number.
9/16 11:26 AM
Got it — new PO. What's the job number?
9/16 11:26 AM
Job # 318740842
9/16 11:27 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
9/16 11:27 AM
9/16 11:28 AM
Got job 318740842. Who's the vendor?
9/16 11:28 AM
Robertsons Heating Supply company
9/16 11:28 AM
That vendor isn't in our list. Please double-check the name.
9/16 11:29 AM
Robertsons heating supply
9/16 11:30 AM
That vendor isn't in our list. Please double-check the name.
9/16 11:31 AM
Hey Alex this is Donya give me a sec Im making that PO for you now
You
·
9/16 11:37 AM
Thank you!
9/16 11:38 AM
No problem sir PO 63926
You
·
9/16 11:38 AM
Can i get a call for payment?
9/16 11:40 AM
yes sir call me on the phone sale line
You
·
9/16 11:40 AM
What is the number im sorry
9/16 11:41 AM
Do you mean the payment phone number to call, or the PO number?
9/16 11:41 AM
Yes payment phone number
9/16 11:41 AM
614-300-5321
You
·
9/16 11:42 AM
You
·
9/16 11:44 AM
Quick reminder — please send the receipt photo for 63926 (Other).
9/16 12:00 PM
[media]
9/16 12:02 PM
9/16 12:02 PM
I emailed it as well
9/16 12:02 PM
Got the email — which PO is that for? Reply 1 for the draft (Robertsons heating supply) or 2 for the submitted one (Other).
9/16 12:03 PM
Both for same Job number
9/16 12:03 PM
Do you want that email attached to PO 1 (draft — Robertsons heating supply) or PO 2 (submitted — Other)?
9/16 12:03 PM
PO1 please.
9/16 12:04 PM
9/16 12:04 PM
1
9/16 12:04 PM
Receipt saved for your draft (Job 318740842) — total $14.45. Submit when ready.
9/16 12:05 PM
I've got job 318740842 with Home Depot. Submit?
9/16 12:05 PM
Yes
9/16 12:06 PM
Done — your PO number is 63930. Send a photo of the receipt when you're done.
9/16 12:06 PM
[media]
9/16 12:07 PM
9/16 12:08 PM
I need a PO please for Ferguson at apex
9/22 8:30 AM
Got Ferguson. What's the job number?
9/22 8:30 AM
9/22 8:31 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/22 8:31 AM
9/22 8:32 AM
Job 319558669 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/22 8:32 AM
Can we reopen this. We need to go back
9/22 8:33 AM
I can't reopen a completed job from here — the office has to reopen it in ServiceTitan. Do you want me to create a PO for a different job number instead?
9/22 8:33 AM
Job has been reopened can i get a PO now?
9/22 8:37 AM
Got it — what's the job number?
9/22 8:38 AM
9/22 8:38 AM
9/22 8:38 AM
Yes
9/22 8:39 AM
Done — your PO number is 64321. Send a photo of the receipt when you're done.
9/22 8:39 AM
[media]
9/22 8:42 AM
9/22 8:43 AM
Need po please
9/23 3:17 PM
Got it — new PO. What's the job number?
9/23 3:18 PM
9/23 3:18 PM
Got job 319489997. Is Ferguson your vendor?
9/23 3:18 PM
Home depot
9/23 3:18 PM
I've got job 319489997 with Home Depot. Submit?
9/23 3:19 PM
Yes
9/23 3:19 PM
Done — your PO number is 64558. Send a photo of the receipt when you're done.
9/23 3:19 PM
[media]
9/23 3:20 PM
9/23 3:20 PM
I need a PO please job number is 320867684
10/1 8:16 AM
Ferguson at apex
10/1 8:16 AM
Got job 320867684. Still resolving that vendor — I'll follow up in a moment.
10/1 8:16 AM
I have job 320867684 with Ferguson. Submit?
10/1 8:17 AM
Yes
10/1 8:17 AM
Done — your PO number is 65192. Send a photo of the receipt when you're done.
10/1 8:17 AM
Quick reminder — please send the receipt photo for 65192 (Ferguson).
10/1 8:40 AM
[media]
10/1 8:51 AM
10/1 8:52 AM
Can i get another PO for home depot. Same job number
10/1 9:04 AM
Got Home Depot. What's the job number?
10/1 9:04 AM
10/1 9:05 AM
10/1 9:05 AM
Yes
10/1 9:05 AM
Done — your PO number is 65202. Send a photo of the receipt when you're done.
10/1 9:05 AM
[media]
10/1 9:07 AM
10/1 9:08 AM
I need a Po For Ferguson
10/6 8:54 AM
Got Ferguson. What's the job number?
10/6 8:54 AM
10/6 8:55 AM
10/6 8:55 AM
po 65554
You
·
10/6 8:56 AM
[media]
10/6 9:03 AM
10/6 9:03 AM
I need a po
10/12 11:29 AM
Got it — new PO. What's the job number?
10/12 11:29 AM
Fresh air corp
10/12 11:29 AM
Got Fresh Air. What's the job number?
10/12 11:29 AM
10/12 11:29 AM
10/12 11:29 AM
Yes
10/12 11:30 AM
Done — your PO number is 66128. Send a photo of the receipt when you're done.
10/12 11:30 AM
Quick reminder — please send the receipt photo for 66128 (Fresh Air).
10/12 12:00 PM
We ended up not needing the PO
10/12 12:45 PM
10/12 12:45 PM
1
10/12 12:47 PM
PO 66128 cancelled in ServiceTitan.
10/12 12:47 PM
Need PO
10/15 8:47 AM
Got it — new PO. What's the job number?
10/15 8:47 AM
10/15 8:48 AM
I got job 324212810. Is Ferguson your vendor?
10/15 8:48 AM
Lennox
10/15 8:49 AM
I have job 324212810 with Lennox. Submit?
10/15 8:49 AM
Yes
10/15 8:49 AM
Done — your PO number is 66425. Send a photo of the receipt when you're done.
10/15 8:49 AM
[media]
10/15 9:11 AM
I couldn't read the total on that receipt, so I discarded it. Please send a clearer photo that shows the full total.
10/15 9:12 AM
[media]
10/15 9:13 AM
10/15 9:13 AM
I need a PO. Ferguson
10/15 12:06 PM
Job # 323688453
10/15 12:06 PM
Got Ferguson. What's the job number?
10/15 12:06 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/15 12:06 PM
10/15 12:06 PM
10/15 12:07 PM
Yes
10/15 12:07 PM
Done — your PO number is 66471. Send a photo of the receipt when you're done.
10/15 12:07 PM
Quick reminder — please send the receipt photo for 66471 (Ferguson).
10/15 12:40 PM
[media]
10/15 12:56 PM
10/15 12:56 PM
[media]
10/15 1:10 PM
There's no PO waiting on a receipt right now. Want me to update the receipt on a previous PO instead?
10/15 1:11 PM
Both receipts are on the same PO
10/15 1:11 PM
10/15 1:12 PM
1
10/15 1:21 PM
10/15 1:21 PM
I need a PO for job number 326104971
10/20 8:13 AM
Got job 326104971. Is Ferguson your vendor?
10/20 8:14 AM
Lennox
10/20 8:14 AM
I have job 326104971 with Lennox. Submit?
10/20 8:14 AM
Yes
10/20 8:14 AM
Done — your PO number is 66710. Send a photo of the receipt when you're done.
10/20 8:15 AM
[media]
10/20 8:23 AM
10/20 8:23 AM
I need a Po for job number 324206491 for Home depot
10/21 10:25 AM
Got job 324206491. Still resolving that vendor — I'll follow up in a moment.
10/21 10:26 AM
I have job 324206491 with Home Depot. Submit?
10/21 10:26 AM
Yes
10/21 10:26 AM
Done — your PO number is 66817. Send a photo of the receipt when you're done.
10/21 10:26 AM
[media]
10/21 10:29 AM
10/21 10:30 AM
I need a PO for job number 323179858 for Home Depot
10/21 2:10 PM
Got job 323179858. Got it. Still resolving that vendor — I'll follow up in a moment.
10/21 2:11 PM
I have job 323179858 with Home Depot. Submit?
10/21 2:11 PM
Yes
10/21 2:11 PM
Done — your PO number is 66859. Send a photo of the receipt when you're done.
10/21 2:11 PM
[media]
10/21 2:17 PM
10/21 2:18 PM
I need a PO for Job Number 324492155 for Ferguson
10/22 8:40 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/22 8:40 AM
Got Ferguson. What's the job number?
10/22 8:40 AM
10/22 8:48 AM
Job 323688453 is marked Complete in ServiceTitan, so a new PO can't be created for it.
10/22 8:48 AM
10/22 8:49 AM
Job 323688453 is marked Complete in ServiceTitan, so a new PO can't be created for it.
10/22 8:50 AM
Can i get a PO for Truck stock?
10/22 8:50 AM
Got it — new PO. What's the job number?
10/22 8:51 AM
10/22 8:56 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/22 8:56 AM
10/22 8:57 AM
Got job 324492155. Is Home Depot your vendor?
10/22 8:57 AM
Ferguson
10/22 8:58 AM
Got job 324492155 with Ferguson. Submit?
10/22 8:58 AM
Yes
10/22 8:58 AM
Done — your PO number is 66894. Send a photo of the receipt when you're done.
10/22 8:58 AM
[media]
10/22 9:04 AM
Couldn't read that receipt. Please resend a clearer photo.
10/22 9:04 AM
Quick reminder — please send the receipt photo for 66894 (Ferguson).
10/22 9:20 AM
[media]
10/22 9:31 AM
10/22 9:31 AM
Need a PO for job number 326703718 for Ferguson
10/23 7:22 AM
Got job 326703718. Got it. Still resolving that vendor — I'll follow up in a moment.
10/23 7:22 AM
I have job 326703718 with Ferguson. Submit?
10/23 7:22 AM
Yes
10/23 7:23 AM
Done — your PO number is 66964. Send a photo of the receipt when you're done.
10/23 7:23 AM
[media]
10/23 7:30 AM
10/23 7:31 AM
I need PO for job number 326670847 for ferguson
10/23 7:44 AM
Got job 326670847. Got it. Still resolving that vendor — I'll follow up in a moment.
10/23 7:44 AM
I have job 326670847 with Ferguson. Submit?
10/23 7:44 AM
Yes
10/23 7:44 AM
Done — your PO number is 66967. Send a photo of the receipt when you're done.
10/23 7:45 AM
Yes
10/23 7:53 AM
Got it — submit a PO now?
10/23 7:53 AM
[media]
10/23 7:58 AM
10/23 7:58 AM
I need a PO for job number 326703718 for Home Depot
10/23 8:36 AM
Got job 326703718. Still resolving that vendor — I'll follow up in a moment.
10/23 8:36 AM
I have job 326703718 with Home Depot. Submit?
10/23 8:36 AM
Yes
10/23 8:37 AM
Done — your PO number is 66987. Send a photo of the receipt when you're done.
10/23 8:37 AM
[media]
10/23 8:48 AM
10/23 8:48 AM
I need a PO for job number 313626202 for ferguson
10/28 1:29 PM
Got job 313626202. Got it. Still resolving that vendor — I'll follow up in a moment.
10/28 1:30 PM
I have job 313626202 with Ferguson. Submit?
10/28 1:30 PM
Yes
10/28 1:30 PM
Done — your PO number is 67431. Send a photo of the receipt when you're done.
10/28 1:30 PM
[media]
10/28 1:34 PM
10/28 1:34 PM
I need a PO for job number 415649152 for Ferguson
10/29 9:10 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/29 9:10 AM
Got Ferguson. What's the job number?
10/29 9:10 AM
10/29 9:11 AM
10/29 9:11 AM
Yes
10/29 9:11 AM
Done — your PO number is 67502. Send a photo of the receipt when you're done.
10/29 9:11 AM
[media]
10/29 9:17 AM
10/29 9:17 AM
I need a PO for job number 415649152 for Carr supply
10/29 11:12 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
10/29 11:12 AM
Got Carr Supply. What's the job number?
10/29 11:13 AM
10/29 11:13 AM
10/29 11:13 AM
Yes
10/29 11:14 AM
Done — your PO number is 67532. Send a photo of the receipt when you're done.
10/29 11:14 AM
Quick reminder — please send the receipt photo for 67532 (Carr Supply).
10/29 11:40 AM
[media]
10/29 11:52 AM
Couldn't read the total on that receipt — discarded it. Please send a clearer photo that shows the full total.
10/29 11:53 AM
[media]
10/29 11:56 AM
10/29 11:57 AM
I need a PO for job number 415660452 for Johnstone supply
10/30 9:31 AM
Got job 415660452. Still resolving that vendor — I'll follow up in a moment.
10/30 9:31 AM
I have job 415660452 with Johnstone Supply. Submit?
10/30 9:31 AM
No cancel
10/30 9:42 AM
Got it — discarding the PO. Text me anytime to start a new one.
10/30 9:42 AM
I need a PO 415751630
10/30 3:31 PM
Got job 415751630. Is Carr Supply your vendor?
10/30 3:32 PM
Yes
10/30 3:32 PM
Got it — Carr Supply. I have job 415751630 with Carr Supply. Submit?
10/30 3:32 PM
Yes
10/30 3:33 PM
Done — your PO number is 67704. Send a photo of the receipt when you're done.
10/30 3:33 PM
Quick reminder — please send the receipt photo for 67704 (Carr Supply).
10/30 4:00 PM
[media]
10/30 4:15 PM
10/30 4:16 PM
I need a PO job number 416551947 for ferguson
11/3 9:41 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
11/3 9:41 AM
Got Ferguson. What's the job number?
11/3 9:41 AM
11/3 9:41 AM
11/3 9:42 AM
Yes
11/3 9:46 AM
Done — your PO number is 67870. Send a photo of the receipt when you're done.
11/3 9:46 AM
[media]
11/3 9:57 AM
11/3 9:58 AM
I need a po for ferguson job number 416611448
11/4 8:08 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
11/4 8:08 AM
Got Ferguson. What's the job number?
11/4 8:08 AM
11/4 8:08 AM
11/4 8:09 AM
Yes
11/4 8:09 AM
Done — your PO number is 67957. Send a photo of the receipt when you're done.
11/4 8:10 AM
Quick reminder — please send the receipt photo for 67957 (Ferguson).
11/4 8:40 AM
[media]
11/4 9:08 AM
11/4 9:10 AM
I need a PO for Ferguson for job number 415574380
11/5 8:51 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
11/5 8:51 AM
Got Ferguson. What's the job number?
11/5 8:51 AM
11/5 8:51 AM
11/5 8:52 AM
Yes
11/5 8:52 AM
Couldn't submit your PO: Purchase Order ID = 416919893 is not found
11/5 8:53 AM
Yes
11/5 8:54 AM
Done — your PO number is 68060. Send a photo of the receipt when you're done.
11/5 8:54 AM
[media]
11/5 8:59 AM
11/5 9:00 AM
I need a PO for Daikin job number 418768879
11/9 1:08 PM
Job number wasn't found in ServiceTitan. Please double-check and try again.
11/9 1:09 PM
Got Daikin Comfort. What's the job number?
11/9 1:09 PM
11/9 1:09 PM
11/9 1:10 PM
Yes
11/9 1:10 PM
Done — your PO number is 68367. Send a photo of the receipt when you're done.
11/9 1:10 PM
[media]
11/9 1:33 PM
11/9 1:33 PM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.
Last submitted PO
68367
Submitted 11/9 1:10 PM ET
Relay this number to the technician.