I need a po for shoe covers
7/22 10:54 AM
Brad McCarty
7/22 10:54 AM
That vendor isn't in our list. Please double-check the name.
7/22 10:55 AM
Mark Anderson
7/22 10:58 AM
That vendor isn't in our list. Please double-check the name.
7/22 10:59 AM
Job 301825781
7/22 11:00 AM
Job 301825781 is marked Complete in ServiceTitan, so a new PO can't be created for it.
7/22 11:00 AM
301857692
7/22 11:02 AM
Job 301857692 is on a sales business unit. We can't create POs for sales jobs — please send the job number for the corresponding install job instead.
7/22 11:02 AM
Hey Brad did you still need this PO?
You
·
7/22 4:13 PM
No
7/22 4:13 PM
Do you want to abandon this draft PO?
7/22 4:13 PM
Yes please. Doug got it taken care of for me
7/22 4:15 PM
Got it — discarding the PO. Text me anytime to start a new one.
7/22 4:15 PM
I need a PO for Murali Killada to schedule his duct cleaning that he got with his new system. I couldn't schedule this at the time of visit because customer wanted to hold off now. Customer is ready to get this done and I need a PO to schedule it with the duct cleaning company
8/3 11:25 AM
Got it — new PO. What's the job number?
8/3 11:25 AM
Murali Killada
Job# 301005572
I'm not sure unless you can create a PO off of that job number
8/3 11:27 AM
The system got installed on July 27
8/3 11:28 AM
Job 301005572 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/3 11:28 AM
Got the July 27 install. The job number I have (301005572) came back invalid — what's the correct job number?
8/3 11:28 AM
Yes, it's been completed. I don't know how else to get a PO to get this done.
8/3 11:29 AM
Okay — what's the correct job number?
8/3 11:29 AM
That was the correct job number. That's the one I have in service site but it's been completed.
8/3 11:30 AM
Job 301005572 is marked Complete in ServiceTitan, so I can't create a PO for it. What's the correct job number?
8/3 11:30 AM
Are you telling me I need to get a new ticket created and service Titan to get this scheduled for a PO?
8/3 11:31 AM
Yes — job 301005572 is marked Complete, so I can't create a PO for it. You'll need a new active job/ticket in ServiceTitan (or the correct job number). What's the correct job number?
8/3 11:31 AM
8/3 11:57 AM
Job 304864480 is on a sales business unit. POs can't be created for sales jobs — please send the job number for the corresponding install job instead.
8/3 11:57 AM
8/3 12:02 PM
Got job 304864480 — who's the vendor?
8/3 12:02 PM
Fresh air corp
8/3 12:03 PM
I have job 304864480 with Fresh Air. Submit?
8/3 12:03 PM
Yes
8/3 12:03 PM
Done — your PO number is 59928. Send a photo of the receipt when you're done.
8/3 12:04 PM
Quick reminder — please send the receipt photo for 59928 (Fresh Air).
8/3 12:40 PM
End-of-day reminder — 1 PO still needs a receipt:
• 59928 (Fresh Air)
8/3 5:00 PM
End-of-day reminder — 1 PO still needs a receipt:
• 59928 (Fresh Air)
8/4 5:00 PM
I also need another po number for a duct cleaning for Renee Cogley. Job number 309316919
8/20 8:02 AM
Job number 309316919 wasn't found in ServiceTitan. Please double-check and try again.
8/20 8:03 AM
8/20 8:03 AM
I couldn't find job number 309316919 in ServiceTitan. Please double-check and try again.
8/20 8:04 AM
8/20 8:04 AM
Got job 309316819. Is Fresh Air your vendor?
8/20 8:05 AM
Yes
8/20 8:05 AM
Got it — Fresh Air. I have job 309316819 with Fresh Air. Submit?
8/20 8:05 AM
Yes
8/20 8:05 AM
Done — your PO number is 61447. Send a photo of the receipt when you're done.
8/20 8:06 AM
I also need another po number for a duct cleaning for Jim Murray . Job number 307420942
8/20 8:10 AM
Job 307420942 is marked Complete in ServiceTitan, so a new PO can't be created for it.
8/20 8:10 AM
8/20 8:25 AM
I got job 309314029. Is Fresh Air your vendor?
8/20 8:25 AM
Fresh air
8/20 8:26 AM
Yes
8/20 8:26 AM
I have job 309314029 with Fresh Air. Submit?
8/20 8:26 AM
Fresh air is still being confirmed.
8/20 8:26 AM
Yes fresh air
8/20 8:26 AM
Done — your PO number is 61453. Send a photo of the receipt when you're done.
8/20 8:27 AM
Quick reminder — please send the receipt photo for 61447 (Fresh Air).
8/20 8:40 AM
Quick reminder — please send the receipt photo for 61453 (Fresh Air).
8/20 9:00 AM
8/20 5:00 PM
9/2 11:00 AM
Got job 312944853. Still resolving that vendor — I'll follow up in a moment.
9/2 11:00 AM
I have job 312944853 with Fresh Air. Submit?
9/2 11:00 AM
Yes
9/2 11:01 AM
Done — your PO number is 62650. Send a photo of the receipt when you're done.
9/2 11:01 AM
I need a po for 312966353
Fresh air
9/2 11:07 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/2 11:07 AM
Got Fresh Air. What's the job number?
9/2 11:08 AM
9/2 11:09 AM
Job 312966353 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/2 11:09 AM
9/2 11:10 AM
Job 312970176 is marked Complete in ServiceTitan, so a new PO can't be created for it.
9/2 11:10 AM
9/2 11:15 AM
9/2 11:15 AM
Yes
9/2 11:17 AM
Done — your PO number is 62656. Send a photo of the receipt when you're done.
9/2 11:17 AM
I need a po for 312970176
Fresh air
9/2 11:29 AM
I couldn't find that job number in ServiceTitan. Please double-check and try again.
9/2 11:29 AM
Got Fresh Air. What's the job number?
9/2 11:30 AM
9/2 11:30 AM
9/2 11:31 AM
Yes
9/2 11:35 AM
PO 62664
You
·
9/2 11:35 AM
I need a po for 312970176
Fresh air
9/2 11:36 AM
I couldn't find the job number in ServiceTitan. Please double-check and try again.
9/2 11:37 AM
Got Fresh Air. What's the job number?
9/2 11:37 AM
Quick reminder — please send the receipt photo for 62656 (Fresh Air).
9/2 11:40 AM
Quick reminder — please send the receipt photo for 62650 (Fresh Air).
9/2 11:40 AM
Hey Brad this is Donya, I made PO 62668 for you
You
·
9/2 11:41 AM
Quick reminder — please send the receipt photo for 62664 (Fresh Air).
9/2 12:00 PM
Quick reminder — please send the receipt photo for 62668 (Fresh Air).
9/2 12:20 PM
9/2 5:00 PM
I need a po for job number 318521801 fresh air
9/14 3:55 PM
9/14 3:55 PM
Yes
9/14 3:55 PM
Done — your PO number is 63741. Send a photo of the receipt when you're done.
9/14 3:56 PM
Quick reminder — please send the receipt photo for 63741 (Fresh Air).
9/14 4:20 PM
End-of-day reminder — 1 PO still needs a receipt:
• 63741 (Fresh Air)
9/14 5:00 PM
I need a po for job 317405456
9/16 10:20 AM
Fresh air
9/16 10:20 AM
Got job 317405456. Still resolving that vendor — I'll follow up in a moment.
9/16 10:20 AM
I have job 317405456 with Fresh Air. Submit?
9/16 10:20 AM
Yes
9/16 10:21 AM
Done — your PO number is 63900. Send a photo of the receipt when you're done.
9/16 10:21 AM
Quick reminder — please send the receipt photo for 63900 (Fresh Air).
9/16 11:00 AM
End-of-day reminder — 1 PO still needs a receipt:
• 63900 (Fresh Air)
9/16 5:00 PM
Hey Brad this is Donya. I was going thru open pos and noticed you never sent the receipt for the Fresh Air PO (63900) from yesterday. Was this PO ever used and if so could you please email me the receipt to [email protected] when you get a chance?
You
·
9/17 3:13 PM
Hey Brad this is Donya. I was going thru open pos and noticed you never sent the receipt for the Fresh Air PO (63741) from 9/14. Was this PO ever used and if so could you please email me the receipt to [email protected] when you get a chance?
You
·
9/17 3:20 PM
I need a PO for this job number for fresh air 321165707
10/1 8:55 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/1 8:55 AM
Got Fresh Air. What's the job number?
10/1 8:55 AM
10/1 8:56 AM
10/1 8:56 AM
Yes
10/1 8:57 AM
Done — your PO number is 65200. Send a photo of the receipt when you're done.
10/1 8:57 AM
Need po for the job 321167372
Fresh air
10/1 9:01 AM
Job number wasn't found in ServiceTitan. Please double-check and try again.
10/1 9:01 AM
Got Fresh Air. What's the job number?
10/1 9:01 AM
10/1 9:04 AM
10/1 9:04 AM
Yes
10/1 9:04 AM
Done — your PO number is 65201. Send a photo of the receipt when you're done.
10/1 9:05 AM
Quick reminder — please send the receipt photo for 65200 (Fresh Air).
10/1 9:20 AM
Quick reminder — please send the receipt photo for 65201 (Fresh Air).
10/1 9:40 AM
10/1 5:00 PM
I need a PO for fresh air
Job number 319387254
10/2 11:47 AM
Job 319387254 is marked Complete in ServiceTitan, so a new PO can't be created for it.
10/2 11:47 AM
Got Fresh Air. What's the job number?
10/2 11:47 AM
10/2 11:50 AM
10/2 11:50 AM
Yes
10/2 11:51 AM
Done — your PO number is 65344. Send a photo of the receipt when you're done.
10/2 11:51 AM
Quick reminder — please send the receipt photo for 65344 (Fresh Air).
10/2 12:20 PM
End-of-day reminder — 1 PO still needs a receipt:
• 65344 (Fresh Air)
10/2 5:00 PM
Take over to message this technician — the AI is currently handling this conversation.
Purchase Order
missing
Saving re-validates against ServiceTitan (no SMS to the tech).
missing
Needs a valid job number and vendor first.
Last submitted PO
65344
Submitted 10/2 11:51 AM ET
Relay this number to the technician.